- Approximate cost of services:
- $38,000.00
Solomon,
Thank you for choosing One Call Reno. We appreciate your business but your review is quite disappointing. We upgraded the drywall to a concrete board which was more costly. The point of contact is the company and not the employees, the work looks great and when it came time for payment you tried to discount the contract total by $70 so you can give a tip to our employee even though we were already $1000 less then your lowest quote. Our workers complained that you were always standing over their shoulder and not allowing them to work efficiently. You were full aware that your custom glass might not fit back perfectly and when the time for the glass it was one small section that needed to be replaced not the whole unit so we did save you a ton of money there. We also moved your steam shower at no additional charge.
Sol, your back to back phone calls (7 in a row each time) were always returned within 10 minutes. If there was an emergency our on site foreman would call us. We then sent you our custom glass company for you to work directly with as we did not want to work with you any longer.
Sol, if there is any trouble with the work that we have done we offer a full warranty and would be happy to assist you with any concerns you may have that pertain to our quality of work. We would appreciate an honest review of what we have done and not of your personal emotions towards our employees.
Best Regards,
The One Call Reno Team
Jorge,
Thank you for choosing One Call Reno. It was such a pleasure to work with you and Liz. You guys are such wonderful people and thank you for all the referrals and support during the covid days. We cannot say enough about how nice you guys are. Thank you a million times.
The One Call Reno Team
Mr. Nadiqwala we are very sorry to see this review from you after you gave us a 10/10. Any issues that you may have had we were more than happy to rectify. If there is anything that we can do for you to make you satisfied once again we would do whatever it takes. Unfortunately when you did ask us to do extra work you didn't want to pay anything extra like dry walling your furnace room. So we couldn't not do it for free. I hope you understand. However if there is anything else we could do for you please let us know. Thank you.
Bathroom Renovation/Hardwood Floors