The Home Improvement Group - THIG

Formerly Mr Rescue
General Contractors
Mississauga ON L5V 2B3
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The Home Improvement Group - THIG
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93%

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Reviews for The Home Improvement Group - THIG

Average customer rating:
9.4 10 (381 reviews)

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Glenn a.
Glenn a.
1 review Toronto, ON
10/10

Exterior front and back awnings

I hope you will read my previous endorsement for Les, Project Manager and his team. My house needs a lot of TLC to say the least. The Home Improvement Group has carefully used their team of experienced craftsmen to bring our house to life and now we are proud to call it our home. This time our awnings and master bedroom balcony was practically falling off our house. Just a few days later we were looking for another project. My wife and I are so pleased that we will continue to use their services and tradesmen. Les knew our vision and made smart decisions to "save" our budget. I will say as I did before my only apprehension from writing these glowing and well deserved endorsements is that Les and his team will be too busy to finish our home. Thank you Les and Chris! Glenn and Carey

Approximate cost of services:
$2,500.00
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Company Response

Hi Glenn

We are happy that you have chosen our company for the second time. Les and Chris are both passionate about what they do and work hard to make every customer happy with there end result. Please keep us in mind for your next project.

Regards
Christine

melissa_marshall in Scarborough
melissa_marshall in Scarborough
6 reviews Toronto, ON
1/10

Unprofessional finish

Hired to paint a bathroom vanity. Very unprofessional finish leaving unclean paint lines on inside of drawers. Came back to fix after I complained. After cleaning up the paint job left with vanity drawers not able to close. Contacted them about the issue with no reply.

Approximate cost of services:
$1,200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Hi Melissa,

We are more than willing to rectify the issue with your vanity. I spoke with your project manager and he explained that in your email you mentioned that after taking another look at the vanity drawers you would call him back. He did not receive any response from you and took that as everything was good. I can assure you that we take great care of our customers and would never leave them on the way side. I have arranged for one of our best carpenters to take a look at the automatic closure mechanism today. In future should you have any questions or concerns please contact our office and speak with our customer service team as we are here to help.

Kind regards,

Melanie-Customer Service
The Home Improvement Group

Private User
Private User
1 review Mississauga, ON
10/10

Bedrooms, bathroom, kitchen

My all-star is Gary Enns and is why I scored so high. I called THIG for our first experience in renovations. Gary arrived to see what job we wanted done, we started talking and my reno doubts faded. Gary was pleasant, knowledgeable with great ideas. As seniors and handicapped Gary took it upon himself to see our every need was met, he even picked up materials I.e. shower doors, vanity, etc he did the leg walking and did not give up until the needs were done. These were extras he did not have to d, such professionalism and moral standards are rare today. Gary is my her because during the bathroom demo my cat ran into the wall. I was in panic mode, called Gary, he said he would be right over. He took down everything, even though it wasn't work he normally did, turned out the cat was in the ceiling. Finally talked him down by 10:00 p.m. I don't know what would have happened if not for Gary's actions a truly exceptional man. Gary's strong ethics and decency is why he is a great asset to your organization where he sets a high standard for others to follow. Thank you Gary and many blessings. Make sure you recognize him!!!

Approximate cost of services:
$22.00
0 of 1 people found this review helpful.
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Company Response

Thank you for your review. Gary is our newest member to The Home Improvement Group and has exceeding our expectations. He has the same core values as we do, All About Customer Service. I am glad that your renovation went as planned and Gary went above and beyond to support you. Looking forward to work with you in the near future.

Regards
Christine

Happy family and friends in Toronto
Happy family and friends in Toronto
1 review Toronto, ON
10/10

Framily room in the Beaches and kitchen at sister's in Etobicoke

Once you completed project in the Beaches, my sister arranged for work at her place in Etobicoke......when we were at our cottage over Victoria Day our neighbour heard about your painters and had them give their cottage a total cottage facelift at Allenwood Beach...your staff as first rate, professional.....

Approximate cost of services:
$57,295.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 1 people found this review helpful.
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Company Response

We appreciate your comments. We pride ourselves in quality work done right the first time. We hope to be your contactor for life. Enjoy cottage life, Allenwood beach is beautiful.

Regards
Christine

Centuryguy
Centuryguy
2 reviews Whitby, ON
10/10

Various exterior home repair

I am absolutely pleased with the work Than did on repairing various exterior wood work only century home. Over the three days, he tackled multiple separate jobs around the house, always listening to what I was looking for as the home owner and trying to keep my costs down. Than is hard working, even on some very hot and long days. His work is high quality and I am pleased with the effort he put into custom matching the new wood with the cebtury old style.

I would definitely recommend Than and the home improvement group to others for future jobs.

Approximate cost of services:
$1,500.00
0 of 1 people found this review helpful.
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Company Response

Than is one of our rising stars in the company and puts in 110% at all times, he is a pleasure to work with, he takes great pride in his work and we are very happy that you had such a good experience with The Home Improvement Group.

Thank you,

Sarah

Rad V.
Rad V.
1 review Mississauga, ON
10/10

Fireplace makeover, exterior caulking and glass enclosure repair work

Mr. Than from Home Improvement Group did an amazing job transforming our old fireplace to a nice looking one, carried out exterior caulking and fixed some issues with our glass enclosure in our main bathroom. We found him to be on time, meticulous in his work and is very creative in providing constructive suggestions. We also found him to be very patient and willing to listen to comments and suggestions.

Approximate cost of services:
$5,000.00
0 of 1 people found this review helpful.
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Company Response

Hi Rad,

Thank you for the review. I will let Than know that you're very pleased with the outcome of your new and improved fireplace.
We hope to have the opportunity to work with you on your next project.

Kind regards,

Melanie

Peter
Peter
2 reviews Toronto, ON
10/10

Indoor painting and gate/fence repairs

Les, our project manager, is excellent to work with, provides great advice on how to solve issues and delivered on all of our expectations.

Approximate cost of services:
$3,500.00
0 of 1 people found this review helpful.
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Company Response

Thank you for the review. Les is one of a kind. His vast knowledge in renovations goes a long way. Looking forward to work with you in the near future.

Regards
Christine

George
George
3 reviews Brampton, ON
10/10

Drywall Repair

Than arrived promptly at 8:30 am, set up and completed the initial drywall repair. He then fixed a few small things around the house, including a number of door handles, while the drywall compound dried. He then sanded it down before he left. All repairs were done promptly and the work area was covered and cleaned up when done. Very pleased.

Approximate cost of services:
$600.00
1 of 1 people found this review helpful.
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Company Response

George, we are happy that Than provided you with good quality work and you are pleased with the outcome.

Regards
Christine

Oakville r.
Oakville r.
1 review Oakville, ON
10/10

Power washing

Than did power washing for us....he is very thorough. An excellent worker! Great job Than many thanks!

Approximate cost of services:
$300.00
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Company Response

Hi Mandy,

Thank you for your review. As you know it takes a very skilled individual to power wash with finesse. Than will be pleased to know that you were happy with the outcome. We hope to work with you again soon.

Kind regards,

Melanie

Andrew
Andrew
2 reviews Toronto, ON
10/10

Kitchen Cabinets

We wanted to get a new kitchen in our house and had a specific layout and cabinets in mind that we wanted to get. The guys from THIG were very professional and would listen to us carefully before coming up with designs and suggestions. After a few weeks of back and forth on our final touches we were ready to go. The team of 3 guys came in and worked for 4 days straight to get us the kitchen of our dreams. Everything went smoothly, the guys cleaned up after themselves and we were left with a great new Kitchen. Thank you guys.

Approximate cost of services:
$12,300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Andrew,

Thank you for your review. We take pride in a job well done.
We look forward to working with you again.

Kind regards,

Melanie

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Home Improvement Group - THIG

The Home Improvement Group is a premier "One Stop Shop" for all of your home and office renovations needs, serving Toronto and the GTA. We have multiple divisions such as Perfect Painter, Affinity Renovations, Perfect Handyman and formally Mr. Rescue to service all your needs. From top to bottom, front door to back door, demo to completion, we do it all!

The company was built on the foundation of doing everything right in an industry with little to no focus on customer service, quality work at an affordable price and backed by our warranty.

We provide free detailed estimates within 3 days of our visit and access to our corporate discount of 30%-50% on your finished materials.

We offer daily specials for small painting jobs or handyman work, to large renovations and additions.

We don't believe in cutting corners. Efficiency and productivity drive us, but we'll never sacrifice quality or customer service for either one. In the end, it's our goal to be your contactor for life, not just one job.

We specialize but not limited to the following:

Kitchens
Bathrooms
Basements
Home additions
Painting
Staining and Refinishing
Flooring
Electrical, Plumbing and HVAC

Not convinced we have enough renovation reviews, please check out Perfect Painter & Affinity Renovations for more reviews.

Call or email us for all your renovation needs
sales@thig.pro
905 502 0204

CATEGORIES
General Contractors, Tile & Stone Contractors, Trim and Moldings, Paint & Wallpaper Contractors, Plastering, Plumbing, Renovation Advisors, Sunrooms, Solariums & Greenhouses, Surveyors, Kitchen Planning & Renovation, Design/Project Management, Design/Build, Condominium Renovations, Structural Engineering, Building Supplies and Hardware, Historical Restoration, Drywall Contractors, Architects, Kitchen & Bathroom - Cabinets & Design, Home Office Renovation, Home Additions, Handyman Services, Framing, Floor Laying & Refinishing, Excavation, Electricians, Drafting Service, Demolition, Carpenters, Builders, Bathroom Renovation, and Basement Renovation
PRODUCTS
Interior Painting ,Exterior Painting, Residential Painting and Commercial Painting, Staircase refinishing, Condo or Apartment Renovations and Handyman Services, Kitchen Design and Build, Home Additions, Structural work, Garage Design and Build, Basement Renovations, Bathroom Renovations, Basement ,Custom Cabinetry, Flooring Installation including, Laminate, Hardwood, Engineered, Tiles, Including Porcelain, marble and granite. We also have Master Electricians, Master Plumbers and Gas and HVAC members as a part of our team.
SERVICES
House Painters, Office Painting, Exterior Painting, Residential Painting, Wallpaper Installation & Removal, Stucco Removal, Drywall Installation and Plaster repairs, Paint & Wallpaper Retailer save up to 50% off, Demolition, Rough and Finished Carpentry, Home and Renovation advisors, Kitchen Planning and Design, Handyman and Painter for a Day Services, Deck Design and Build, Basement renovations, general contractors
BRANDS
Benjamin Moore, Dulux Paint, and Sherwin Williams. We Believe in not Including Paint and providing you our wholesale Paint Pricing as many of our Competitors include paint in your pricing and then substitute low grade paint. We believe in providing you the best paint for your home and to provide access to our unbelievable wholesale pricing.
STYLES
Interior Painting,Exterior Painting, Residential Painting and Commercial Painting, Condo or Apartment Renovations and Handyman Services, Kitchen Design and Build, Home Additions, Structural work, Garage Design and Build, Basement Renovations, Bathroom Renovations, Basements ,Custom Cabinetry, Flooring Installation including, Laminate, Hardwood, Engineered, Tiles, Including Porcelain, marble and granite. We also have Master Electricians, Master Plumbers and Gas and HVAC member as a part of our team. Our Painters are #1 in Toronto
SPECIALITIES
Custom painting, Stucco removal, staircase refinishing and rebuilding,wallpaper installation, wallpaper removal, handyman services, home renovations including bathroom renovations, basement renovations & condo and apartment renovations. Plus our Award Winning Painter and Handyman for a Day Services. Our Painting Services including Kitchen Cabinet Painting and Spraying are specialties. Kitchen Design Services and Complete Kitchen Design, Build and Installation.
WEBSITE
https://www.thig.pro
YEAR ESTABLISHED
2011
NUMBER OF EMPLOYEES
20
RETURN POLICY
See website terms for details
PAYMENT METHOD
Cash, Cheques, Email Transfers, all Major Credit Cards
LICENSES
City of Toronto & Other Muncipalities in the GTA
MEMBERSHIPS
BBB, Homestars,
LIABILITY INSURANCE
Yes
DIPLOMAS
Open 7 Days a Week Call or emailNow
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
400.00
BONDED
Yes
PROJECT RATE
$400.00 to $500,000.00+
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year Warranty
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