Qsi Windows, Doors & Sunrooms

We were quite impressed with the quality of the installation and our installation team as they worked hard and provided a quality product. Management of this company leaves much to be desired... during the installation the completion was delayed as the office only had one person show up to install 9+ windows. The overall installation took and extra day, which may not seem like a huge issue, but when you have to schedule extra time off work to be at the house for the workers etc... on the last evening of installation we missed taking our 8 yr old son out for his bday dinner because they stayed until 730. We couldn't leave the house as they needed access through our garage for power etc... the owners brothers(typical rambling salesman )made us empty promised to send us a gift card for our inconvenience blah blah ... a year later we have still not received or heard anything from this company. O apology, follow up on our overall satisfaction nada. But today we received a call to see if we wanted to upgrade other windows and doors ... hmmmm. No thank you. Take a look at our file and you will understand why we would rather give the remainder of our upgrades to another company. Let me stress again that the onsite work crew was wonderful and doing the best they could with their resources and the volume of work. I could go into greater detail feel free to comment and I will provide further info ...