Just because it's Sears, it doesn't mean a thing....
My furnace broke, and I had extended warranty on my furnace. Unfortunately, the warranty only cover labor and parts, but not to the damage caused by crappy installations! My installer did a poor job of connecting the rubber hoses, and did not check if the warranty part was good or defective. The new and defective part was then installed in the furnace, which after a year, the defect was apparently leaking water, hence my furnace area was damaged. Called again for a new warranty part, and another installer came. So far, so good. Will have to see if anything develops with the new component. In the end, I had to bear the cost of damage by the defective component which happens to be under warranty. Sear compensated me only $50 because that is the only amount they could give me.
- Approximate cost of services:
- $0.00