We had an awful experience with this company and owners after being recommended from a friend. Cary made every promise and assurance while trying to get our business and then was completely unavailable and unreachable when there were problems. His crew accidentally burned one of our beds when the hot blower moved and pointed at it. His crew admitted this happened. He offered to pay for it. He then was dishonest with us repeatedly about money being transferred, cheque in the mail, visa being credited etc. I have emails of him telling me he owes the money and will pay me many times. He never paid the money he said he owed and just stopped returning my calls and emails. I had read some negative reviews before hiring them but there were not many so I went with them. Don't use this company. Don't believe the response that he writes to this comment. I have never complained about a company before and this might be the worse experience that I have had with any company and I have fully renovated two houses. I never pay anyone up front for a job after my experience with Bed Bugs and Beyond. Just awful.
- Approximate cost of services:
- $3,500.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?