Northern Comfort Windows & Doors Ltd

I am editing my review to reflect that I was contacted Northern comfort this morning and a few hours later Lou came to our house to assess the issues with the two windows and the door. He was very good. He went through all of it with me and promised that it would all be straightened up ASAP and even offered to clean my garden right then and there. I previously had a very good experience with Northern Comfort, as did every one I've referred, and I was very impressed with the speed in which they tried to help me.

We had Northern Comfort Windows install 4 windows in our Kitchen. Two were casement windows. We had a few minor issues but the company worked with us to resolve them to our satisfaction. I would recommend that you use Northern Comfort. They will stand behind their work.

It took 5 visits from Northern Comfort windows personnel to replace a pane of glass and today the window is leaking-less than 1 year from installation. 1st they sent a salesman to measure and quote. He told me nothing about the style of windows nor did he offer any choice. Then they sent their measurement specialist. They both got the size of glass replacement wrong but the installer decided to install it anyways. Then came a customer service rep twice who finally installed the window and today it is leaking. The Sales Manager has a background in furniture and knows nothing about the window and door industry. He sold me a canopy we later found out was obsolete. His customer service skills are pathetic. He should really sell used cars. Their prices seemed to have increased 150% over last year and I have had 5 window quotes from them without seeing a sample of the choice and quality.

I would recommend Northern Comfort windows. They installed 4 casement windows in our kitchen in our house. There were some initial issues with the installation and the shutters that were on the old windows, but Northern Comfort worked with us to resolve the issues and we are happy with the final result. They stand by their work.

Northern Comfort replaced all the windows in our home and one door. We have a century home so it can be a bit of a challenge to find a straight wall. The windows all look fantastic as well as the new door. We were happy with our sales person Barry and exceptionally happy with the installers, Steve and Borin. They kept the house spotless as they worked and trimmed up the windows inside and out, making them look show room ready. We were concerned about one window where we have the original stained glass above. Several other companies told us the chances of the stained glass breaking during the installation of the lower window would be high. But it seemed to go seamlessly and we now have a window that opens and the original stained glass above it!
I would recommend Northern Comfort to anyone. Everything from start to finish was great and Paulette in the office was wonderful and responded to all of our questions right away.

We were very satisfied with the service, the product quality and the cost. Sean, our salesman was never pushy, answered all our questions and took time to show us options. Installers were great, polite and courteous and cleaned up everything after them. They took special care on our hardwood flooring and carpets. We would recommend Northern Comfort Windows and Doors to anyone that is thinking of getting new windows and doors. We will be going back to them for our new front door this year. Thanks for the great experience and service...Eva & David

Northern Comfort Windows and Doors has been a great company for our family home. My husband and I just put in our third order through salesman Peter. Peter gave us great recommendations for our doors first order, and our windows the next. we just put in an order for the back of our house and he was able to get us our dream windows! we cant thank Peter, Northern Comfort or the install team enough. The quality of service, product and install is why we are back for a third time! Cant wait to get our windows in! And have highly recommended them and Peter to others. If you want a great product that not only has a great warranty and looks amazing. Peter is your guy to hook you up with some windows or doors to make your home stand out from the rest!

Had a great experience dealing with Northern Comfort/Barrie. Our sales rep, Peter Hornung was very professional & the installation crew were courteous & meticulous with their workmanship. Looking forward to having them back to finish the rest of our home.

We had a new front door system installed by Andrew and Scott. What an amazing experience from the sale to the completed installation. The crew of Andrew and Scott that came were professional, personable, and their workmanship was second to none. We would highly recommend this company and Andrew and Scott in particular.

Thank you, Northern Comfort

I have dealt with Peter Hornung on 2 installs and found him to be very professional sincere and dedicated to make sure the job is done right. I would recommend Peter and Northern Comfort Windows to anyone considering windows and doors in the future. Robert