Our home is 23 years old, It had 22 wood casement plus 4 octagonal windows and a steel front door with sidelights and elliptical transom in need of replacement.
My wife and I researched what products were out there and decided on vinyl casement windows and fiberglass entry door unit. I put a bid spec together and captured all of the key components that we decided were important to us. We narrowed the field to three companies that we felt could meet our requirements. It was important to us to have a manufacturer / installer to ensure the best warranty.
Daniel was the Pioneer Windows and Doors sales representative and he came to our house in order to gather additional information to put together their bid. After meeting with Daniel and reviewing their product samples my wife and I both knew we wanted to work with Pioneer. The door offering in particular was superior to anything we had seen. Daniel worked with us on price and we began what was to be a model project.
We viewed the door factory and became even more enthused about the Pioneer door product. They custom designed a wrought iron elliptical transom to go with sidelights we were able to select from a catalogue.
Leon the foreman for our job came to our home and performed detailed measurements on each window as well as made a template for the elliptical transom. With details in place we scheduled an installation week.
We received a confirmation call the day before Pioneer were to arrive on site informing us when to expect them within a 2 hour window. Leon and crew arrived right on schedule and began immediately. Care was taken to remove the casing from each window unit to be removed and drop sheets were used to collect splinters. Within 3 days all 26 windows and the new door unit were installed, sealed to the house with expandable foam, expertly caulked, the casing was installed & nails wood filled, construction dirt was vacuumed up and old windows and doors units were removed from site.
As we have gone back and painted the extension and casing on each window, installed new window treatments in many cases - and put the rooms back in order – we have to say that we are delighted with the quality of the product and installation of Pioneer Windows and doors and we would recommend them without hesitation to anyone.
- Approximate cost of services:
- $30,000.00