Advanced Tree Care

Knowledgeable and observant was what I noticed during our estimate quote (ended up being the most reasonable) as Kevin took me tree to tree discussing what our needs were and future plans for our backyard. His crew was professional and efficient with an excellent clean up. I would highly recommend this company and will be happy to ask them for any return tree service needed. Love the backyard now!!

I had 2 companies quote this job. one company was double the amount of Advanced Tree Care. I am extremely impressed with the guys that came to remove both my trees in my back yard. I was really nervous about this because my neighbour just put up a new fence and I was worried it would get hit or something falling in her yard. The guys were so good at the removal I would be surprised if one leaf dropped on her property. they brought the trees down with ease, the driver maneuvered the truck in my tight driveway and into the back yard like a pro, if the truck pieces from the trees weren't left in my backyard (as per my request) you would never know they were even here they did a great job cleaning up after themselves.

I used them 3 years ago to removed two trees and do some major pruning. It was now time for more pruning and, without hesitation, I called Advanced Tree Care. They quickly came and provided a quote and then performed the work exactly as agreed to and in a timely fashion. Men on site were professional and courteous and did a great clean up job before they left. Heartily recommend them!

We had Advanced Tree Removal take down 2 large Chinese elm from our back yard recently. The team of 3 young men were very professional and efficient. They cleaned up our neighbour's properties and were careful not to damage fences, lines, etc on site.
We would definitely recommend this company and use their services again. Thanks for a job well done!

Kevin (owner) cares very much about customers and ensures quality of work is delivered. Ryan (Arborist Supervisor) and his crew have done a great professional job pruning my tree (a fair size silver maple) to my satisfaction, and in fact in some area exceeding my expectations. Melissa is always great in communications and coordination. Overall I am very happy with the work they have done for me, and I will do business with them again.

Kevin did the job for much cheaper than any other service ($895 when other quotes averaged $1600). They ground the stumps to the ground and level off the area. They returned calls promptly and followed our instructions to a T even though we were not home when the work was being done. I highly recommend them.

This company removed my unwell tree and after much consultation with their arborist, planted a replacement tree last year (2014). Unfortunately the replacement tree was not of the quality expected, however, the arborist recommended allowing the tree to overwinter and establish. In the spring the tree was clearly unbalanced. I called Melissa who put me in touch with Kevin. Kevin's commitment to customer service and making his customer happy was outstanding. He worked with me to select another appropriate tree and replaced the 2014 tree with a more fully branched tree. Kevin- you turned an unhappy experience into a successful outcome. I realize you're super busy and very much appreciated all your communication and willingness to meet my needs! Melissa- you were great. Well done!

I have hired Kevin and his team several times in the past 5 years. All their communication is courteous and professional. The quote from lastsummer was honoured when I finally got around to confirming the scope of the job this year. Their commitment to a job well done is obvious from the first climb up the tree to the last piece of debris hauled away to the wood chipper. The crew has done tree pruning, canopy thinning, tree removal and stump grinding. Even my neighbours have remarked on how polite the guys are when they ask permission to climb their trees in order to clear away branches overhanging our fence or roof and eaves.Thanks to the crew from last week: Ryan, Mitch & Mac! They worked well together and left a clean yard. I have recommended Advanced Tree Care to others and will continue to! This is a great little company and it's a pleasure to support them as they raise the bar for the rest of the industry to emulate.

Contacted Advanced Tree Care after receiving frustrating service from another larger pruning company. Received initial quote within 24hr asked for some changes to the quote updated quote within 48 hr work scheduled within two week period. Process was timely, friendly and professional. Arborist's came to complete pruning while I was out for the most part came home to great looking trees and a clean backyard. Head arborist explained the process he had taken and what had been completed on the trees. Again helpful, friendly and professional. Will definitely be using them again.

The people in this small company do excellent work, and really care about what they do and how they take care of their customers. The original estimate was done a year ago, but they did not increase the price. Also, they executed the job to my specifications for the same price, even though it was more work than had been originally estimated. Kevin was exceptionally accommodating about that. To me, that is outstanding customer service in action, and many other companies could take a lesson from it. I would recommend this company without hesitation. They did a great job, they were on time, and left the parking spot under the tree in way cleaner shape than they found it - another example of putting customer care into practice. Melissa in the office is excellent at organizing and communicating, and is a very pleasant person to deal with. All in all, a highly satisfactory experience. By the way, the tree is a massive Ash that is susceptible to the Emerald Ash Borer, so step one was a big pruning job and step two will be Advanced coming back to inject a newer more effective pesticide, which costs less than the previous version - so if you have the same problem, call Advanced to make sure you get the latest treatment.