RENOCORP Inc.

We had our basement and bathroom renovated in March 2014. As with all home owners, (and this also being our first major renovation) we were weary of the contractors out there as we have heard all about the bad experiences others have had. We relied heavily on HomeStars’ reviews to find us the right contractor. We shortlisted 4 contractors (all from HomeStars) to give us a quote and here are a few reasons why we chose JConstruction and Renovations for our project.

Quote – It was the best price based on work involved. You will notice that each contractor has different expectations on what they will and will not do within their quote.

Customer Service – Excellent! From the get go, John was quick to get back to us on our inquiry. In fact when I sent him an email requesting a quote, I got a call from John right away. He was upfront with me as to when he was able to take on another project. As we were not in a rush, we were willing to wait to work within his time frame. Quote was December 2013, work started in March 2014.

John is a” hands on” contractor. He worked with his crew every day. He is part of the team! We were pleasantly surprise that he was there working with his team every day when they were here.

Work Ethics – Awesome! John and his core crew (Anna and Brandon) made a great team. They work well, took pride in their work. They were punctual, hard working, and diligent. Always making sure that the work area is kept clean every day. Even at demolition stage they will cart the bin away every day. It is very consistent to all the positive reviews they had on HomeStars.

Communication – Excellent! If there were any concerns, John is always reachable and assessable when he is working on the project. Because he is on site every day, pretty much nothing is lost in translation/interpretation.

Ease of working – Great! You will find that John, not only is he knowledgeable, he is amiable. He made our renovation experience as stress free as possible.

Going above – Kudos! The major renovation went smoothly and as planned, it took them 4 weeks in total to complete the basement and washroom. We had a major delay on the vanity for the washroom, because of quality control issues with the supplier, and even though it was not John’s responsibility to follow up on the delay, John personally took it upon himself to go the extra mile with the store (we bought it from a big box store) on our behalf! Again a big thank you on this one, John!

Results – Amazing! Basement and washroom came out great and as what we had envisioned. It was also on budget as to what he originally quoted. We had certain upgrades that we wanted to get along the way and we knew that would be additional cost at our end.

Overall, we could not have been more pleased to have chosen JConstruction and Renovations to work with us on our project. If you are like us, no experience with dealing with a contractor and want to deal with someone that you can depend on and trust, at least have John from JConstruction and Renovations on your shortlist to consider and you will definitely notice the difference!