Cana Windows And Doors

Windows & Doors Installation & Service
Ottawa ON K2G0B3
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Reviews for Cana Windows And Doors

Average customer rating:
9.6 10 (44 reviews)

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Ian B. in Ottawa
Ian B. in Ottawa
5 reviews Nepean, ON
10/10

Window Replacement and Door Insert

We had 2 windows with a divider 6' x 4' and 5' x 3'.
Also had a glass insert installed on our front door.

Aaron the sales representative advised us on which windows to buy.

In short, he suggested removing the divider and making one casement window in each case and going triple glaze.
Great choices!

We ordered February 1st 2024 and the windows were installed on March 27, 2024.

The product is excellent.

The installers were Paul and Vezina. They were the consummate pros.
Their attention to detail was excellent, and they were diligent workers.
Personable, clean, motivated, knowledgeable, and yes, experienced.

Excellent finish on both interior and exterior.

Plus CANA has a brick and mortar that you can visit which was a bonus for us.

Cheers
Lori and Ian

Approximate cost of services:
$5,000.00
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Frank B in Nepean
Frank B in Nepean
10 reviews Ottawa, ON
10/10

Window installation

CANA's window design, purchase and installation was excellent from start to finish. Great service with no problems. Plus, competetive pricing.

Approximate cost of services:
$1.00
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lorraine
lorraine
2 reviews Ottawa, ON
8/10

Two experiences - one great, the next not so great

We had this company replace a 10 ft wide window in our living room in 2019, including enlarging the opening. We were overall very pleased with the work and the quality of the window. We felt it was a reasonable price; the wait between ordering it and its installation was short, and we love the change it gave to our room. 5 stars

When we needed another huge window (14 ft wide) replaced in our sunroom, Cana told us that they no longer carried the Laflamme brand of our earlier purchase. We wanted to have he same narrow frames as the first window so we got estimates from 2 other places. We decided on having Cana do this new window, again the price was reasonable, the time between ordering and delivery was relatively short, and the installation was fine.

The only hitch this time was that the 9 ft wide fixed pane was really dirty on both surfaces as if it had been exposed to something greasy and then dust. We couldn't get this grime off with windex - it only smeared it. We ended up having to wash it a number of times with different products to cut the grime on the inside before we got it clean. On the outside it was easier because we could use a car wash hose attachment and then a jet of water from the hose to rinse it.

Cana offered no excuse or apology, suggested we make a warranty claim. WE are pleased with the window but quite unhappy with the amount of work we needed to do to get it clean. So 5 stars for the window, 3 for the service.

Approximate cost of services:
$12,000.00
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Amber and Richard
Amber and Richard
2 reviews Ottawa, ON
10/10

Replacement of all Main floor Windows and Exterior Door

Wayne was very pleasant and knowledgeable to work with during our window and exterior door consultation. He also stopped by periodically during the installation to ensure everything was going smoothly.
Our windows and front exterior door were installed in a timely manner and the installers (Veasna and Paul) were amazing to work with. Very friendly, knowledgeable and paid great attention to detail. My home was left very tidy after the work was completed and the windows and front door look amazing!

Approximate cost of services:
$15,000.00
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Hosang in Ajax
Hosang in Ajax
0 reviews Ottawa, ON
8/10

B/R 3 & B/R 2 window replaced

Both jobs were completed to my satisfaction and in good time.The jobs were completed in September & October 2019. I would gladly recommend Cana windows & doors to my friends

Approximate cost of services:
$1,005.71
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Brenda and John McLean from Ottawa
Brenda and John McLean from Ottawa
4 reviews Ottawa, ON
10/10

Replace existing windows in my home

I am extremely satisfied with my new windows. I love the workmanship of the windows, and the colour is perfect. The installers were courteous and professional. The price was better than other companies I got quotes from. The whole process from start to finish exceeded our expectations. I would highly recommend CANA Windows and Doors.

Approximate cost of services:
$11,000.00
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Company Response

Thank you so much for your review; always makes our day to hear kind words about our business/team :)

Dave in Mississauga
Dave in Mississauga
1 review Ottawa, ON
10/10

6 windows and 2 doors

Just finished my second renovation with Cana windows. As expected Wayne Thurber was on time, professional and competitive. Thanks to Mario and his crew, my house looks amazing. They worked none stop until the job was done and left my house spotless. . And its flawless! I couldn't be happier and will be calling them next year to replace my siding. Thanks guys, great job!

Approximate cost of services:
$16,000.00
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Company Response

Thanks Dave; it's a pleasure doing business with you as always!

Private User
Private User
Private User reviews Ottawa, ON
10/10

Three Windows installed in 2016

My wife and I had three windows supplied and installed by Cana. Susan was a pleasure to deal with for choosing the windows and options, answered all questions and gave us very informative advice. She was very responsive all along. Mario and his team were very professional and meticulous and courteous while install the windows. Impeccable work. After a year, we have not had a single problem . I would not hesitate to use again and recommend Cana.

Approximate cost of services:
$4,370.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you so much for your review. It means a lot to us!

mike in Ottawa
mike in Ottawa
1 review Ottawa, ON
10/10

new door

big thanks to Wayne, Bruno and the "gang". The job was first rate from Wayne's friendly demeanor to the efficient and clean installation! I'll be sure to call upon them again for further advice and work!

Approximate cost of services:
$1,000.00
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Company Response

Thank you Mike; it was a pleasure to work with you as well!

Private User
Private User
Private User reviews Ottawa, ON
10/10

Window and door replacement

Getting your windows done by CANA is as easy as 1, 2, 3. 1. Call the Office Manager (Angie). She is awesome and very helpful. 2. Ask for Wayne to coordinate the installation of the windows and doors. Super person - knowledgeable, caring and easy to deal with. Finally, 3 - the installation by Mario. Mario is a super worker who takes his job very seriously and is proud of the job he does. Great company all around. We are extremely happy with our new windows and door!

Approximate cost of services:
$14,000.00
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Company Response

Thank you for your kind words; very much appreciated. We aim to please ;)

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cana Windows And Doors

CANA Windows and Doors is the first registered dealer of Energy Star qualified windows in the Ottawa area. We provide free no-obligation consultations at your home or business and we supply only top-quality Canadian made products using the latest technologies such as solar gain and solar shield glass (Low-E hard ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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