Appliance Service Centre

Appliance Repair
Calgary AB T2R 0L2
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HomeStars
Appliance Repair
Appliance Service Centre
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97%

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Reviews for Appliance Service Centre

Average customer rating:
9.7 10 (390 reviews)

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Terri from Calgary
Terri from Calgary
2 reviews Calgary, AB
10/10

Gas Oven Repair

My oven had not been heating up to the temperature indicated - always 50 degrees lower. Tech came and said it was the ignitor that needed replacing. I questioned why that would be the problem and thought it must something like a heat sensor, or something. I shouldn't have questioned the expert - he replaced the ignitor and problem fixed!! A few hours after he left I turned the oven on and there was a bad gas smell. Scared me so I turned the oven off, called the company, and the tech returned the next morning. Murphy's Law - no smell when he turned the oven on! However, I appreciate that they returned so promptly and he insisted I call back if I encountered the problem again. Great company to work with.

Approximate cost of services:
$260.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for your detailed feedback! We really appreciate that you've chosen us and would do so in the future.

plavent
plavent
1 review Calgary, AB
10/10

My dishwasher was locked and despite trying everything, I could not unlock.

Louis G arrived promptly on time. He was very thorough. Although it only required the circuit breaker to be turned off for 30 seconds and then turned on again, it put my mind at ease. I was prepared to go and get a new dishwasher
Louis also put back a molding for the door that had fallen out at some point. They only charged me the amount for the service call. I would definitely use them again and recommend them to everyone.

Approximate cost of services:
$100.00
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Company Response

Client satisfaction is very important to our company - thank you for selecting us and sharing a detailed review of our services and your experience with our company.

Esther
Esther
1 review Calgary, AB
10/10

Fridge repair

The repairmen diagnosed the problem and fixed it in very short order. They were very professional and efficient.

Approximate cost of services:
$250.00
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Company Response

Thank you Esther, for taking the time to provide this review! We appreciate you selecting the Appliance Service Centre!

Iris in Calgary
Iris in Calgary
2 reviews Calgary, AB
10/10

Built-In Frdge freezer repair

My kichenAid side by side built in fridge freezer combo (16 years) suddenly stopped operating. Appliance Centre came same day and repairs began on the following day. Unfortunately, after discovering numerous leaks, and several attempts at repair, the unit was not salvageable. Terry and staff were always prompt, explained the various issues in laymen's terms as well as the risks of failure. A heroic effort on their part. I recommend them without reservation. Many Thanks Terry and Louis.

Approximate cost of services:
$0.00
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Company Response

We thank you very much for choosing us and especially for your understand and patience through a difficult process. We are all disappointed in not having a successful outcome but do take satisfaction in hearing your thoughts.

Kim from Edmonton
Kim from Edmonton
12 reviews Edmonton, AB
2/10

Dishwasher Won't Drain

My Frigidair dishwasher will not drain......The service technician was on time, friendly and answered all my questions. He checked the dishwasher and found nothing apparent he asked what kind of dishwasher detergent was being used I showed him the "CASCADE" liquid with DAWN (dish detergent) and he said that was the cause. GUESS WHAT this morning after the dishwasher ran it was still full of water. Yup now hang around for another service call tomorrow, not happy

Approximate cost of services:
$95.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

It is true that sometimes repairs don't go perfectly as planned and in these cases we need to return to reassess. You called in to let us know this problem was still occurring and we offered to have the technician return the next day. Your response was that we have the worst service and that this was ridiculous. We offered to refund you the minimum charge service call that you had paid. Your response was that again that this was ridiculous.

I'm sorry things didn't go perfectly for you but I do feel we have been very fair and provided the best level of service possible.

Louise b.
Louise b.
1 review Calgary, AB
10/10

Frig repair

Old frig and repairman costed out the parts making 3 calls to be sure about the cost of one expensive part. Gave me all sorts of information and when I decided to buy a new one he had recommendations. Excellent They're my trusted source for all appliance repairs.

Approximate cost of services:
$100.00
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Company Response

Louise, thank you for taking the time to share your experience and for selecting the Appliance Service Centre.

romy.o
romy.o
1 review Calgary, AB
10/10

laundry dryer

looked at engine and quoted on repair decided to wait awhile before proceeding, was satisfied with explanation and will look forward to using Appliance Service again

Approximate cost of services:
$100.00
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Company Response

Thank you very much for your review! We appreciate your continued business!

Private User
Private User
Private User reviews Calgary, AB
9/10

Washer Leakage

The guy was really knowledgeable and figure out the problem instantly. He fixed the washer in less than 30 minutes.
Great Job done by him. We will definitely recoomend them to others.

Approximate cost of services:
$385.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for the feedback and for choosing ASC!

SYU
SYU
5 reviews Toronto, ON
10/10

Broken ice maker and oven panel

I booked an appointment online. Louis, the repair person, phoned me the day of the appointment to let me know that he can come by early. He was professional and fixed the ice maker on the spot as he had the replacement part in his van.

He diagnosed the oven panel issue and gave me the estimate for the part and labor. He also suggested that I contact Kitchenaid to see if the part could be covered under warranty. And it was. Fortunately, I was able to fix the oven myself.

Great company to deal with. I even spoke to Terry (owner) and he was very nice over the phone. I highly recommend this company.

Approximate cost of services:
$383.13
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for choosing ASC and especially for sharing all this detail about your experience!

Elizabeth
Elizabeth
5 reviews Calgary, AB
10/10

Fridge repair

Convenient booking on-line and on time thorough service. The technician explained the process and looked for costs savings where possible.

Approximate cost of services:
$300.00
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Company Response

Thank you for sharing your experience! We appreciate your business!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Appliance Service Centre

Appliance Service Centre Ltd. is a truly locally owned and operated business. We have Journeyman certified appliance repair technicians and are fully insured! Appliance Service Centre has been operating in Calgary since 1956! ! Our technicians our journeymen certified and fully insured.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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