My oven had not been heating up to the temperature indicated - always 50 degrees lower. Tech came and said it was the ignitor that needed replacing. I questioned why that would be the problem and thought it must something like a heat sensor, or something. I shouldn't have questioned the expert - he replaced the ignitor and problem fixed!! A few hours after he left I turned the oven on and there was a bad gas smell. Scared me so I turned the oven off, called the company, and the tech returned the next morning. Murphy's Law - no smell when he turned the oven on! However, I appreciate that they returned so promptly and he insisted I call back if I encountered the problem again. Great company to work with.
- Approximate cost of services:
- $260.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you for your detailed feedback! We really appreciate that you've chosen us and would do so in the future.