Enviro Tree Care

Tree Service
Toronto ON M4K 2B8
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Tree Service
Enviro Tree Care
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81%

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Reviews for Enviro Tree Care

Average customer rating:
9.1 10 (34 reviews)

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Karen F in the Annex
Karen F in the Annex
2 reviews Toronto, ON
10/10

Tree Pruning

I phoned a number of companies before reaching Enviro Tree Care, recommended by a neighbour. Anson, the owner not only showed up to look a the work for an estimate, but was there early. The efficient and pleasant office manager Mary Ellen, provided a written estimate which was more reasonable than other companies. The work, headed by Gerome, with Jamie and Wesley was well done. We had a huge willow trimmed as well as other trimming work. They were polite, hardworking and cleaned up the yard well. I was dreading having the work done and it ended up being a terrific experience. I would definitely use this company again and have no hesitation in recommending them.

Approximate cost of services:
$1,900.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Karen! Thank you for the positive feedback. It is probably time to look at that tree again, especially due to the wind storms we have been having. Please feel free to contact us anytime. All the best!

Trish from Toronto
Trish from Toronto
1 review Toronto, ON
10/10

Tree Removal

I had two maple trees in my back garden. I noticed the top section of one had broken off and had dangerously fallen supported only by the top section of the second tree. Anson and his crew skillfully took down that broken section on one of the coldest days this winter. The balance of the tree required a permit and Anson handled all of the paperwork. A second crew arrived once the permit was in place and did a fantastic job of removing the balance of tree. They are highly skilled professionals. I will hire them again.

Approximate cost of services:
$3,000.00
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Company Response

Thank you for your fabulous review and for continuing to be an amazing client. All the best!

Al from North York
Al from North York
8 reviews North York, ON
10/10

Tree Service

I had Enviro Tree Care remove a damaged tree from the Dec 2013 ice storm and trim some other trees on my property. Anson gave me a quote in writing which was competitve and the crew did a very good job and cleaned everything up. Mary Ellen in the office was excellent to work was always easy to reach. The entire project was done professionally. I would definitely recommend this company.

Approximate cost of services:
$3,000.00
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Company Response

Thank you Al. If there is anything you need, please do not hesitate to call on us!

Leigh
Leigh
3 reviews Scarborough, ON
0/10

remove fallen tree branches and hanging branches from ice storm damage.

Did not arrive in 2 weeks as promised. Arrived in 6 weeks. Did not complete work in scheduled time. Asked for more money in addition to contract. Finally arrived to complete work; had to be prompted twice to complete work. Work was finally completed for contracted price.

Approximate cost of services:
$5,000.00
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Company Response

Dear Leigh,
I can appreciate that this was 3 years ago, but we always wish to ensure that our clients are happy with the work and that it is done as soon as possible. One thing I can say is at that time, there were so many emergencies and so many people without power that needed our help that it did take longer than expected to complete. For that we apologize. We would have appreciated better than a zero star review as the work did get completed and for the price agreed, especially under the circumstances, but we understand you were not pleased with the service and take that, and any other feedback, as a learning moment for us and our team. Thank you for your business and we hope you are well. The team at Enviro Tree Care Inc.

Jason in Toronto
Jason in Toronto
3 reviews Toronto, ON
9/10

removed 2 large manitoba maples from our backyard

My wife and I collected quotes from 6 arborists to have two trees removed from our backyard. Based on price we elected to go with Enviro Tree Care. The quote included removing trees, grinding the stump, and disposal of the wood. I found Anson and his crew to be very professional and courteous. The only problem was the delay in getingt the second tree removed.

I would recommend Enviro Tree Care for any of your arborist needs.

Approximate cost of services:
$4,000.00
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Company Response

Thank you Jason. The delay was unfortunate, but we appreciated your understanding and constructive feedback. Best regards!

Tony in The Beach
Tony in The Beach
4 reviews TORONTO, ON

First Review

0/10

Permit for tree

Achieved extactly nothing over a period of 5 months, still have no refund and no permit. The worst customer service I've ever experienced when paying so much for nothing but hassel.

Approximate cost of services:
$450.00
1 of 2 people found this review helpful.
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Company Response

Dear Tony,
As was explained to you at the time, the arborist report price is an up-front cost that is paid as the work on the arborist report must be done first, before any other work, and submitted to the city along with the permit fee. The arborist report was completed by our team and submitted, fulfilling that portion of the contract. The permit fee, as explained is a non-refundable fee paid to the City for their consideration of the proposal to remove the tree(s) requested. They do not always agree to allow the removal, which was the case with your property. This does not negate the work done on your behalf by our team and the City does not refund the fee, even if they deny the application.
This was explained several times, calmly, even when your communication was less than polite. We hope that you have since resolved your tree issue. With regards, Enviro Tree Care Inc.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Enviro Tree Care

Enviro Tree Care Inc. is a fully insured, full service tree care company serving Toronto and the GTA. We specialize in storm damage, large limb and tree removal, arborist reports for permits and exemptions, as well as overall tree pruning, intensive root fertilization, and trimming of large hedges. We pride ...
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