The Garage Door Depot

Repairman was on time and organized.
He quickly found the problem and fixed it.
He was friendly and explained what the problem was and how he was going to fix it.
Cliff

January 2nd, on what was one of the coldest days in recent memory in Toronto(near -40c windchill), the braided aircraft cable on my jacklift door opener decided not to be guided back onto the spooler. I was left leaving my garage door 1/3 open which is not advisable in a laneway downtown Toronto. I called Garage Door Depot on my way to work in the morning and as expected there was a back up in service calls and shortage of techs that could be dispatched and the next day was all they could schedule. After thinking about it for a few hours, I called back to GDD and indicated that if there was any way to have a visit bumped in priority/urgency it would be most appreciated as a result of my location and expensive equipment and tools in my garage. The dispatcher, Bill, remembered me from my October install and said that he might be able to come by after he was done work and at least get the door closed until the techs appt the next day. He arrived at 6pm and worked in bitterly cold temps and didn't hesitate to give his best effort and after fighting with it for more than hour, getting the cable to feed back into the spooler. This was over and above with very little to gain except for a tonne of consumer confidence and ringing endorsement. Cheers

Garage Door Depot were amazing. Not only did they install a new garage door, but my garage was uneven, complicated due to age of house and took a long time. They were extremely patient, recommended different options and worked to get the job done. Great people, really nice, great recommendations.

This guys are skilled, professional and deliver the best quality product.
They are extremely honest and give great advise. I have been a contractor and would highly recommend this company

After obtaining estimates from several companies, I decided to go with Costco, who contracts the work to The Garage Door Depot. I was originally uncertain when I saw only a few reviews, but at the end, I highly recommend this company, with no regrets. The staff are friendly and courteous. The quality of the Amarr doors are excellent. Their workmanship is amazing as everything was installed perfectly and it runs smooth and quiet. If you decide to go with the capping of the frame, it is done through a different guy, who usually arranges to complete the work within the next day or so. Fortunately, he showed up the same day. The work on the capping was amazing and there were no sharp edges. He actually bends the metal inwards to have a nice rounded edge.

I had called many other companies on Homestars that have far more reviews then Garage Door Depot and from the responses I got from them led me to believe they didn't need or want the business. When I called Garage Door Depot, I was greeted with a cheerful greeting, solid advice and a technician at my door within an hour. I'm sure this is not the type of service they can provide everyday - today was my lucky day! The tech was fantastic, fixed the issue I called about and tweaked a few other things with no additional charge. When he left you wouldn't have even known he was there, he cleaned up everything. I was given a quote over the phone and that is exactly what I paid. I would definitely recommend them in the future. Thanks for the great service Garage Door Depot!

My ten years old garage door was broken the cable inside. I am not able to open it then call the Garage Door Depot. Then they send the guy couple hour later and help me replace the new lock and recommend to change the rollers as well. Good and fast service and resonable price. Will recommnend to others.

Jeff, my Gragage Door Depot representative arrived at my Mississauga home in a well-maintained and professionally identified truck; he quickly reviewed what had to be done and performed the required repairs just as efficiently...and for exactly the 'flat rate' quoted via phone. Jeff was enthusiastic in his work and courteous in manner; he also made additional adustements and lubed the door rollers. I will not hesitate to use Garage Door Depot again or to recommend their services.

We had seen this company at Costco and thought we'd give it a try. We called them mid-week and they were able to come that weekend for a quote. The following Monday, the company called us back to set-up an appointment for an installer to come in. From the initial call to when our new garage door opener was installed and working was less than a week. Also, the opener they recommended is great and make little noise.