Hampton Kitchens

Kitchen Planning & Renovation
Hamilton ON L8W 2C7
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Reviews for Hampton Kitchens

Average customer rating:
6.6 10 (25 reviews)

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kps4
kps4
1 review Hamilton, ON
10/10

Kitchen Renovation

My husband and myself are very happy we chose Hampton Kitchens, I have waited a long long time for a new kitchen and wanted to do it right. My husbands Brother & sister in law had their kitchen done by Hampton Kitchens so I wanted to wait to see how their kitchen turned out before we decided. Very impressed with what I saw we booked an appointment and have loved my new kitchen ever since. The cupboards were delivered when promised the 2 delivery people took special care when taking them off the truck it even started pouring outside and they waited until the rain had let up to take the rest off the truck (which I really appreciated). The service was spectacular from dealing with Bob (the designer of our beautiful kitchen), Scott (who worked his magic to fit installation in with our work schedule), chad (who worked super hard installing the kitchen) and the rest of the staff for making well crafted cupboards. Thank you for making my old tired kitchen beautiful

Approximate cost of services:
$13,447.00
1 of 1 people found this review helpful.
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Company Response

We are so glad that you love your new kitchen and had such a good experience! We hope you and your family enjoy it for years to come!

maryken
maryken
1 review Hamilton, ON
10/10

kitchen reno

new cabinets, quartz counter, new sink. Not one bit of problem from design phase(some changes on our part), delivery, installation and follow up.

Approximate cost of services:
$24,000.00
1 of 1 people found this review helpful.
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Company Response

Very happy to hear that your experience was great! We hope you enjoy your new cabinetry for years to come!

Anne E.
Anne E.
1 review Hamilton, ON
10/10

Kitchen renovation and full wall cabinetry with fireplace

Absolutely love the end result. I have a painted finish and the quality inside and out are fabulous. Every inch of my space was used no standard 30 inch boxes and fillers. It is true custom fit if I have 27 inches I got 27 inches of drawer It was very easy dealing with the design team and the install team!

Approximate cost of services:
$27,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Anne! We are so happy that you love your new cabinetry! Thank you so much for choosing Hampton Kitchens!

Private User
Private User
Private User reviews ,
10/10

Kitchen and Bathroom

I was referred to this company by a friend of mine who has used them to do her kitchen. Elysha was our designer and she came prepared with some excellent ideas on how to use our space more efficiently. They have an excellent selection of colours and door styles too. Jake and John we our installers and they paid very close attention to detail when installing. There were a couple service issues- as we had expected with any renovation- but they quickly ordered the necessary parts and completed the job beautifully. I would definitely recommend this company!

Approximate cost of services:
$35,000.00
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Company Response

Thank you so much for your review! We realize it was a couple of years ago, but we've only recently claimed this account. We hope you are still enjoying your custom cabinetry!

Danielle from Hamilton
Danielle from Hamilton
1 review Hamilton, ON
1/10

Kitchen Renovation

They are not worth the money and I do not recommend. The cabinets are great, but the installation was sloppy. More than that though, the customer service is greatly inadequate, particularly on the install side of things: it was unprofessional, untimely and disorganized, with very little effort put forth to ensure customer satisfaction.

Approximate cost of services:
$40,000.00
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Grimsby
Grimsby
2 reviews Grimsby, ON
1/10

Kitchen Cabinets

Hampton Kitchens supplies the cabinetry to Landmart Homes. This company is one of the key reasons that Landmart gets such a terrible name. Some of this is the result of them being a sister company as well.

Our experience is that the products are fine, we're happy with the way they look and perform. The issue is the service, specifically their customer service coordinator. It takes multiple calls and continuous follow up to get anything done. When it is done, begrudgingly you still have to deal with a grumpy installer in your home. Who in our case forgot to take some doors back with him and has forgotten them and lost them...2 months later, I still have an open cabinet while I wait for them to get the door to complete my kitchen.

TL;DR - Poor customer service is the problem with this company, not their product. I'll never recommend them to anyone.

Approximate cost of services:
$4,500.00
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Waymer
Waymer
8 reviews Hamilton, ON
5/10

kitchen cabinets

Quality of cabinets was good, staff professional and knowledgeable. However, when requesting service, it takes forever and numerous calls for someone to show up. Their staff tends to be tied up with builder contracts. Understandable but unfortunate for the homeowner who needs something fixed. The custom unit for the bathroom we ordered was well done but the installation not so much. Eg. shelves held in place at the end with a brad nail nailed 45 deg into only drywall (already coming loose) - very amateur.

Review has 1 previous version
Approximate cost of services:
$3,500.00
2 of 2 people found this review helpful.
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10/10

Kitchen design and build

I have worked with the people at Hampton Jitchens on a number of projects.
I am particular , I need and want quality products at a fair price, and I need excellent service and good communication.

Hampton Kitchens delivers.

I tell everyone I meet How they have helped me.

Approximate cost of services:
$10.00
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Todd Knowles in Ancaster
Todd Knowles in Ancaster
1 review Ancaster, ON
10/10

Bedroom and Front Hasll closets

We love both the front hall and bedroom closets supplied by Hampton Kitchens! The creativity and useful features that they included in the design, combined with quality workmanship and remarkable installation personnel made for a great experience. We are planning on future renovations and look forward to working with them again! We highly recommended Hampton Kitchens to our friends,

Approximate cost of services:
$12,000.00
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Wendy Burgess in Hamilton
Wendy Burgess in Hamilton
1 review Hamilton, ON
10/10

kitchen cabinetry and countertop

Our kitchen was quite dated and in dire need of being redone. Hampton Kitchens did an amazing job. They had a huge selection of cabinets and counter tops materials to choose from. And they helped in colour coordination. They were great at listening to our needs. we wanted low maintenance cabinetry, for example little effort to clean and they suggested a cabinet that met the criteria. And the quartz counter top is amazing, again very low maintenance and no treatment needed. They really understood our needs. Their design team was very professional and know their craft. Coordination of the installation of the cabinets was seamless. I am so pleased with my new kitchen that when we renovate the main bathroom we will be using Hampton Kitchens again.

Approximate cost of services:
$16,000.00
What could this company do to improve their services?
Not much, they really do listen to the needs of the clients.
Any advice to offer fellow homeowners facing a similar project?
If you are going to renovate your kitchen, listen to the designer. They are the professionals and know what they are doing. If you think you can get a contractor to come in and do a quality job, think again. It is so much better to let the professionals do the work instead of a fly by night contractor. Coordination of the installation was seamless. Let the professionals do the job. They know what they are doing.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hampton Kitchens

Hampton Kitchens is committed to producing high quality custom kitchens and cabinetry at a great value. We offer a full line of cabinetry for your home or office. Kitchens, bathrooms and built-in cabinetry is our specialty. Whether you are looking for a new kitchen, vanity, entertainment centre, pantry, bar or ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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