Go somewhere else, Don't trust them
Bought my laundry pair for my brand new house. Pay the delivery and extended warranty to trail appliances and when we got them the delivery guys said that we would experience some staining for the first couple of weeks. As a customer you believe in a company what a terrible mistake!! 6 months later machine still defective clothes keep coming out with stains and now is my fault because it's "impossible for the machine to cause the stains" so yes trail appliances I want to ruine my clothes on purpose just to spent 3 hours at your store for you to say that I am putting something in the machine that is causing the stains. DON'T TRUST THEM!! They won't fix anything or replace anything as the machine is not broken and there is no logic in my arguments...
- Approximate cost of services:
- $1,800.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hello,
Please accept our apologies for any inconvenience or frustration you are experiencing regarding your washer.Your input and feedback is vitally important to us. To better understand the issue feel free to reach out to me directly at 403-212-8548 Patricia.