Horrible customer service and they sell crap
We purchased our 4 door samsung fridge from Trail appliances as well as all other appliances from them Model is RF30HBEDBSR/AA
After 1 year warranty issues started leaking water all over floor and fridge. ice maker and motor noise and clunking. Called trail they said out of warranty nothing we can do call samsung or we can send service repair.
Called samsung no help out of warranty looked online same issues thousands of complaints with samsung fridges and appliances never agian will I buy samsung or from Trail Appliances. Samsung should be sued!
- Approximate cost of services:
- $3,500.00
- Company Response
Hello
Please accept our apologies for any inconvenience or frustration you experienced in regards to your Samsung Fridge service issues. Your input and feedback is vitally important to us. To better understand the issue feel free to reach out to me directly at 403-212-854 Patricia.