Ostaco Windows And Doors

Windows & Doors Installation & Service
Concord ON L4K 1J9
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Ruth from Unionville
Ruth from Unionville
1 review Markham, ON
6/10

window replace

I have modified my review based on a site visit by the president to understand the performance issues with the windows and his word to work towards a solution that would meet our needs and expectations of premiun/quality windows. I am confident that we will find a solution here as the president seemed very concerned and interested in addressing the issues. I will update this further once the matter is resolved.

Approximate cost of services:
$15,000.00
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Company Response

This is truly unfortunate. We have the utmost of integrity and are known for our quality and professionalism. As president and owner I would personally like to come and visit your home. . I must understand why this is happening which is very very odd to say the least. Often times this could be the result of poor installation. .Our windows are fully tested and In fact surpass by far the minimum requirement s. I would like your phone number so that I may contact you. Once again we will find out why this is happening and offer solutions. Thanks kindly. My name is Jon Martini President.

Previous versions of this review:

Ruth from Unionville
Ruth from Unionville
1 review Markham, ON
1/10

window replace

THESE WINDOWS ARE GARBAGE, ON A COOL DAY I GET CONDENSATION INSIDE, ON A COLD DAY I GET ICE FORMING ON THE INSIDE OF THE WINDOWS. THE MANUFACTURER FINALLY CAME OUT TO LOOK AT THEM AFTER SEVERAL COMPLAINTS AND INDICATED THAT UNFORTUNATELY THATS WHAT I SHOULD EXPECT FROM THE WINDOWS. I SHOULD NOTE THAT THEY THAT SHOWED UP LATE WITH NO EQUIPMENT TO TEST THE WINDOWS. THESE WINDOWS WERE SOLD TO ME AS PREMIUM WINDOWS AND PRICED ACCORDINGLY. I NORMALLY DON'T WRITE REVIEWS BUT THESE WINDOWS ARE OF SUCH POOR QUALITY I THOUGHT I SHOULD KEEP OTHERS FROM MAKING THE SAME MISTAKE. I ACTUALLY SAW THESE WINDOWS IN HOME HARDWARE AND CAN'T BELIEVE THEY ARE STOCKING SUCH A POOR QUALITY PRODUCT. I HOPE SOMEONE LEARNS FROM MY MISTAKE HERE BECAUSE I WOULD NEVER RECOMMEND THESE WINDOWS TO ANYONE!

Approximate cost of services:
$15,000.00