- Approximate cost of services:
- $0.00
- Company Response
Monster is so happy to hear that we have met your expectations! Thank you for leaving a review and we look forward to serving you again this winter!
Monster is so happy to hear that we have met your expectations! Thank you for leaving a review and we look forward to serving you again this winter!
Thank you for having the faith in our service to use us as a part of your business. At Monster we strive to provide a 10/10 experience to all of our clients and we are so happy that this is how you rate us.
Thank you so much for providing a thorough and insightful review. We are glad that you see the benefit in our Priority package which provides early morning service. In response to your concern about waiting for the snow to stop falling, we have improved our service for the upcoming winter to better handle ongoing snowfalls. We know that our proposed improvements for the 2016-17 winter will be just what you need to further increase your satisfaction.
Thank you so much for sharing your experience with Monster Plow. You labeling our company and service as fantastic is an amazing complement. We will work hard in the future to keep you satisfied. Thank you for taking the time to review Monster Plow.
Thank you for sharing your experiences with Monster Plow. We appreciate you comparing us favorably to other snow contractors. A member of management has already reached out to fine tune the service delivery at your locations for next winter. We appreciate your offer to increase the score of your review. And after next season, we strive to have your satisfaction at a 10/10.
Thank you for being such a long term client, and taking the time to review Monster Plow. It is clients like you who have helped grow the company to what it is today. We look forward to continuing our relationship in the future. You get a 10/10 client score, John!
Shovelling, Salting and Snow Plowing
Thank you for reviewing Monster Plow's work at your rental property. We are so glad you have been satisfied with our service. Our constant email communication is an important feature in our business, and we are happy to hear you appreciate it. Thanks again.
Thank you for sharing your concerns with us. A member of management has already reached out to you. We are very sorry about your experience with the freezing rain. The property was serviced 3 times within a 24 hour period during a prolonged freezing rain/sleet/slush event, and it is unfortunate that this did not lead to completely clear site conditions. Our experience with this serious ice attack helped us shape our responses for similar weather events in the future. We look forward to speaking to you at the soonest in order to resolve this situation moving forward, and really appreciate your feedback.
Thank you very much for sharing your experiences with Monster Plow. It is great to hear that you are happy to have found us, and that you find Monster professional and great to work with. It is responses like this that make Monster a rewarding career. Thank you.
Thank you for reviewing Monster Plowing! It is great to hear that your experience has been that our service is delivered early and the salting is done well. Although I do have one correction - we were at your property a total of EIGHTEEN times this past winter! Overall you say that Monster is "pretty great", we will definitely strive to make your service even better this winter. We really appreciate the feedback!