Adam and his assistant showed up right on time. They were very patient given that we were not completely packed and helped us get the remaining things get packed. They got the truck packed very quickly and efficiently. We were buying and selling homes on the same day so that complicated things a bit, but Adam was very accommodating as they had no problem waiting for me to get the keys to the new house in the buying phase.
Once we got to the new house, they moved us right in and put things exactly where we wanted them. The only hiccup in the service came when they broke partially broke a stair carrying a very heavy piece of furniture upstairs. I think they may have avoided that if they had taken the drawers out of it making it lighter. That said, Adam sent someone out to fix it the next week so it is definitely forgivable and I appreciate his professionalism in how he handled it.
I believe the move took longer than they expected it would (probably due to us not being completely packed), but Kamaul stayed faithful to his estimate.
Viktoria movers is a great local moving company and I would definitely use them again. thank you!!!
- Approximate cost of services:
- $1,350.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hello Mr. Dabu. We do understand that moving is not fun but we do thank you for allowing us to be part of such an important day in your life. We wish you very happy memories in your new home. Best wishes!