On Site Cleaning

I too purchased 3 two hour sessions from Groupon. My chronic condition makes it difficult for me to clean house. I was so excited anticipating their first visit. Two people showed up the first time. I had purchased an extra hour for the first session as suggested by Nadine to get my house back in order. Keep in mind, I only requested the main floor done. I live in an old story and a half which is only 800 sq. ft. The crew said they were here to clean for 1.5 hours in stead of 3 hrs because there were two of them????? They carried minimal supplies, a floor mop already dirty (now I have someone else's dirt in my house) I never saw any cleaning liquids. When every thing was said and (not) done and they had left, I started looking around. First thing I noticed was that my house didn't have that scent of freshly cleaned (and sanitized?) floors, counters and bathroom. Places on shelves not dusted. Nothing was moved out to mop behind. There was dust still in corners. The garbage was not taken out. The stove top and handles, not wiped down nor the fridge handle or any window ledges . . on & on. For the second visit, I booked them to come the day before I was having surgery, so when I got home 5 days later, all would be perfect. Well, two hours passed the booked arrival time, I contacted Nadine to find out where they were. I was told they had booked me for the following week in error and would that be acceptable. NO!! She found someone who could come, but not until six that nite. The lady arrived 5:52. I got her a drink, a little small talk and she started work then. A two hour session would take her to 8:00. @ 7:05, she asked if there was anything else I wanted done. I asked her to do the top of the fridge and one small window ledge. She was packed and out the door by 7:20 saying " I'm tired and I have to get home to feed my kids". A few minutes later, went into the bathroom. IT HAD NOT BEEN CLEANED!!! Come on.
I emailed Nadine about that and being shorted 30 min (was actually 40). Said she would talk to woman. One week later, I again contacted Nadine for an answer. The lady told her my bathroom already looked clean. Ah! She must be able to see germs and stuff with her naked eye. I asked about the additional half hour and again told she would have to talk to the lady. Shouldn't she have covered both issues the first time they talked? So, I am still waiting . . .. .
wish me luck and I wish you luck too. Don't Hire These People!