Mel is knowledgable, thorough, organized, takes time to listen and answer every question we had. And as first time home buyers, we had a lot of questions. He really held our hand through the process. Which is what I wanted.
As far as experiences go, we had an absolutely excellent one with Mel. If I ever get another house, I will call Mel. If friends ask of I know anyone, I'll refer them to Mel.
Professional and friendly.