En-suite and Main Floor Renovation
We used OGC for an en-suite renovation last spring. The job was done quite well. There were a few minor issues that they said they would take care but didn’t until we signed up for our second project. The second project was kitchen, flooring and painting throughout. Before we signed the statement of work and paid the first instalment on Aug. 2nd, we asked for assurances that the project would be completed before the end of the year. Needless to say it was a resounding yes. Next step was to have their materials coordinator contact us. We only had a couple of things we needed help with acquiring for the project. We wait and waited and tried to email, call, etc but no response. Our project started more than a month later than planned. The workmanship by the painters was sub par on this job as they were trying to get it finished. They didn’t cover our furniture as we requested and they had five painters In on Dec. 24th to try and finish the job. There were paint drops all over our new flooring, they forgot to paint two closets, and they must have spilled paint and wiped it up with a cloth as there was a paint smear on our bedroom floor. They got paint on our sofa and scratched our floors. They left our place in such a terrible mess that we had to work all day on Christmas and Boxing Day to try and clean it up. After the holidays it was like trying to pull teeth to get things fixed. We went several weeks without hearing from our project manager despite attempted to reach him. I gave them two stars because the en-suite was well done. The larger project was a nightmare for us. I would not recommend OGC to anyone.
Update - OGC reached back out to us and have since worked hard on correcting the deficiencies. They have even done extra work to make up for our frustrations.
- Approximate cost of services:
- $100,000.00