The home inspection only lasted a couple of hours. I feel that the price I paid was too much for the services received. The inspection was done in late summer and there was not much temperature difference between the indoor and outdoor environment. The infrared camera inspection was completely waste of money.
- Approximate cost of services:
- $440.00
- Company Response
"The home inspection only lasted a couple of hours." Be aware that our inspections are performed as a 2-person team; myself [Phil Acker, P.Eng.] as the lead inspector and my collegue Randy who manages preparing the report and managing aspects of our process. Most of our new home inspections for detached homes take about 2 hours to complete, and this time can vary considerably based on what is found during the inspection. As a basis for comparison, if I were performing the inspection alone, then the inspection time would have been minimum 3 hours and as great as 5 hours if the inspection becomes complex. We have performed many thousands of inspections, and the time to complete an inspection is based on following a process that we are very experienced in performing.
"I feel that the price I paid was too much for the services received." Our pricing policy has always been to be competitive with inspection services in our area, with the price reflecting qualifications, experience, training, services, and credentials. we feel that our fees are competitive and reflect a higher quality of service and reporting not found with other inspection firms.
"The infrared camera inspection was completely waste of money." You did not pay for infrared thermography. This was provided as an integral part of our new home inspection services to you. We use IR to look for thermal anomalies such as water leaks through walls and ceilings, the integrity of concealed ducts, hot spots in electrical components and wiring, etc. If no anomolies are found during the inspection, then that provides some assurance to the quality of construction as observed at the time of inspection.
It is my personal regret that you were not satisfied with our services. You may wish to contact me directly to address any concerns you had with the inspection and the quality of our reports and services.