Do not use this company if you expect Professionals
Do NOT use this company if you expect professionalism. Three times they blew us off, didn't return phone calls and showed up at times we asked them not to.
Edit: Just got off the phone with the owner who could not care less that he lost our business. Stay FAR away from this company.
- Approximate cost of services:
- $10,000.00
- Company Response
Michelle, Thank you for your review. All reviews assist us in becoming a better company. I can understand you feel you were blown off. We tried to communicate with you what was happening and believed we had done an adequate job discussing matters with you on the phone. We had tremendous difficulty obtaining the soffit material because of severe supply constraints. We assigned a crew to do the work on your home. However, one person on that crew fell sick and could not work with the crew for two weeks. This delayed your job. When this crew finally came to your house last week, there was a large obstruction on the south side of your house. They set up the ladders on that side and did not deem it safe to climb the ladders. To work safely on this side of your home, requires scaffolding. I apologize as I should have seen this when I did the quote. As a result, I came to your house on Friday to measure for scaffolding. At that time, you were not at home but I took the measurements for the scaffolding. It was my intention to pay for the scaffolding because it was my mistake. When I phoned intending to discuss the scaffolding with you, all I can say is, well, I got an immediate earful which ended with you informing me you wanted to cancel. Because of your demeanour and verbiage, I certainly did not try to dissuade you from cancelling the job and agreed with you it was probably the best thing for you and us. We wish you and Frank all the best and every success with your home renovation. Sincerely, Wendell Leytham, Owner