A Mc Kenna Plumbing Of Oakville

I avoided this company because of the reviews, and I called Glenn Abbey Plumbing, which was well reviewed and close to home. Who shows up at the door instead? An AMcKenna truck. They said they bought the other company. I had a deadline and regrettably, let them do the job. This is misrepresentation. In my profession, you lose your license for such practices. This is bait-and-switch. And did not set up a relationship of trust.
I asked them to fix a toilet. I have three others like it which work fine using non-OEM parts from Home Depot. To their credit, they at least humoured me by installing aftermarket parts. Whether they did this honestly is debatable, because the problem persisted and they had to install a new toilet. I am accustomed to most plumbing and HVAC contractors trying to upsell unnecessary procedures. The $90 phone estimate ballooned to $600. They completed this quickly, guaranteed it, and promised the toilet would work with aftermarket parts. I just wouldn't hire them again.

Plumbing service was good, but was expensive. They seemed to fix the problem ok. At time of service, I requested a copy of the invoice, as I was remote. It took 6 requests and many phone calls, but Mark finally did deliver. Had they provided with less prompting, I would have given a higher score. Customer service and follow thru are important too.

When I made the initial call I was quoted $90 for a service call. 2 technicians did the work (very straight forward in their words) which required a total of 1/2 man hour resulting in an additional charge of $139....or $278/hour. While they did a good job, which is always expected, I will not use again as charges were excessive. When dealing with the company, be sure to get clarity as to what the hourly charge will be. This was not made clear initially.

The guys showed up on time, and got right to work. Fixed our running toilet upstairs quickly, and gave us good advice on parts to order for a leaking tap, and to replace an older toilet in the main floor powder room. Great to deal with, helpful and customer focused!

I needed my laundry room sink unplugged and taps replaced (we ended up also replacing pipes and the laundry tub). Very easy to deal with on the phone to set up the appointment, they came right in the 2 hour window that they gave me (I had no doubt they would given the pleasant experience I had booking the appointment), they went above and beyond, were very neat and clean and did a great job. Would highly recommend and am putting their info in my contacts in the event I need a plumber again. Thanks to A McKenna Plumbing.

Rip off for 5 minutes work. Work included: shutting off main water unit, looking at cartridges for shower faucet, that I already took out ahead of time, only to tell me they don't have those parts, that I would need a new system/valve, quoted $750 minus drywall and painter. That was it, $200 for that. Found other plumbers, who didn't charge ridiculous service call fees for no work done. Found another guy about $150 cheaper including drywall and paint, and it's perfect. Will not be recommending this company, A. McKenna Plumbing Ltd.

Had a leak of the toilet bowl. They came and checked it, then went to immediate action and resolved the issue.
Great service, very friendly crews.
Would recommend this company any time

Had A. McKenna plumbing over on the weekend to find a leak we were having in our ceiling, they showed up quick and figured out where it was coming from very fast. They were very neat and informed us of any damage that needed to be done before it was done and didn’t do any damage that wasn’t needed. We were very impressed with the job that was done as well as how friendly and professional the two guys that came over were. Would highly recommend this company to anyone needing plumbing work.

I had a service call done while at work. The two installers that came to the house could not tell my wife which product they had installed nor did they leave any information regarding it. When I called Mark to ask about it I received a very negative attitude and unprofessional response. A very funny response for a company that prides themselves on customer satisfaction and referrals.

I had problems of the leakage from a faucet and of detachment of the plug. I explained what our problems were by attaching photos in advance. I could make an appointment soon, but a young guy came for one and a half hours late. He said that full replacement of faucet was an only way I could do. He could not attach a plug either, although a staff of Home Depot said to my wife, "it is very easy and you can do". Although he did NOTHING at all after all, he charged me as much as $160 and went back to office. I got parts at MOEN later. All were FREE. I could repair all by myself, according to attached instructions. Complete skill shortage and outrageous claims !!!! I recommend the viewers not to ask them about your repair. I talked about today's story to my colleagues, students, ESL friends, and all of them were so surprised and said “TOO expensive and unbelievable !”.