Straight Up Masonry

We recently bought some standard 27" wide laundry machines to replace our old apartment sized ones. The problem came when we realized the door to the laundry room was 26 3/4". After we called "Straight Up Masonry," Tony and his associate came that afternoon and we decided on the spot to hire them to do the job. As two women in our 20s, we get all sorts of inappropriate responses from building/contracting/service people, from eye rolling, to asking us where our husbands are, to one man demanding we bring our dads to speak to him. In contrast to that, dealing with Tony was a breath of fresh air. He did not pressure us, respectfully answered any questions we had, involved us in decision making throughout the process, and went beyond the call of duty by moving the two 90kg machines into the laundry room for us. Even when an unexpected issue had arisen, Tony rolled with the punches and explained to us our options. While he had to do more work, he didn't mention raising his fees at all.

Overall, it has been a great experience and I won't hesitate doing business with this company again.