We thought they are experts and paid extra.. but they turned out to be not.. they are great in creating the aesthetic value of the basement like making niches, covering the old stairwell with some wood and make it look good…but we doubt if they have actual in-depth expertise in areas like plumbing, drain connections, floor leveling, door fitting, sliding doors, building storage cabinets ( even basic ones), etc. Soon after the basement was finished it looked good… then we started to have problems .. like nails protruding, sagging storage shelve ( the shelve was not given enough support while considering the length of it), dangling sliding doors, connecting the toilet drain without putting some thought on where to connect which now became a leveling issue and is costing us a whole lot of dollars ( as the floor & concrete has to be broken to level the drains and re-floor everything) which they are not even ready to talk of providing the re-flooring service (where we are ready to pay at a reasonable price if they talk). While constructing what we observed that some one have to be at home as the crew keep on asking some advice which they say may cost but do not have exact value… then we end of knowing it late while they already finish it… the crew and everyone spoke very nicely and they appeared good but when we had problem they are not coming to the table to find a solution for us, instead they are going in defensive mode.
- Approximate cost of services:
- $80,000.00