I will think of EcoWest FIRST when we do more home improvements because the installation crew:
o Started on time, finished on time
o Polite and mature (didn’t play excessively loud music for all the neighborhood to hear, and didn’t swear)
o Conversational and informative (ie, patient with answering my questions)
o Solution-oriented: we thought we were short 1 window, and they figured out a potential solution quickly – as it turned out, we had everything
o Pro-active: found 2 minor defects in the product before I did prior to post-installation inspection
o Professional and respectful: even though they were in and out of my home many, many times they removed their boots every time AND they cleaned/vacuumed up after themselves
And most importantly for us, Aaron has integrity - we like that.
- Approximate cost of services:
- $4,500.00
- Company Response
Hi Laura,
Thank you for your kind words. I passed on your words to Jeld-Wen and their service technician was very appreciative. I will show my wife the part about my integrity and try to get some brownie points as well :)