Skywire Security and Surveillance - No Longer in Business

I have been looking for a security system and called a few companies for information - many of them called me repeatedly to get the sale, it was annoying. I decided to check Homestars for references.

Skywire had great reviews so I called and spoke with Paul. He explained my options and costs, in a no-pressure conversation that made me feel comfortable with the products and services Skywire had available. Today, the alarm system and video monitoring were installed. Paul and his colleague worked efficiently to install the system in my tiny, old bungalow (with plaster walls) and to make the system work according to my needs. Paul patiently explained how to use the system and DVR.

I like the fact that Skywire is my contact for questions or future system additions - I like the no pressure approach and the easy and thoughtful demeanor of the team.

I would recommend Skywire to anyone looking for honest input on alarm needs and helpful, smart service and support.

Let me start saying, too bad I can't give this company rating higher than 10 out of 10, because they were that good. Our 24 yrs old alarm system basically died recently and needed repair or replacement and also adding some extra coverage (we wanted to secure additional 4 windows and add 2 motion sensors, extra wireless keyfobs, have ability to control the system from internet browser and handheld devices etc.). On top of that, we were already considering adding monitoring and wanted to choose the reputable company we could rely on with this task. I don't write lots of reviews and I rarely end up having my expectations exceeded, but I love to write one when someone does exceed them and Paul and Chris did just that: - from the very begining with the rough estimate over the phone, - visit to firm it up, - providing the formal quote, - revising it per my additional requests when comparing it with other companies' quotes I got in the process and once we knew better what we wanted, - handling though questions from me to narrow down professional installers from the ones who are more after just getting the money from you, - the actual installation scheduling and execution, - quality of work done and finally doing extra things to make sure their customer was completely satisfied. All these steps went smooth and in a very professional manner and Paul and his company left strong impression to us that we were dealing with the company who cares about their reputation as a trustworthy and reliable and their customers being comfortable with them. I never felt pressured into the deal, or that additional requests I had, were used to bump up the cost of the installation with Paul, but he was always available when I needed input from him and once it became clear to me that they were clear leading choice, he and his company moved swiftly, found the spot to fit our installation in and did it quickly and as planned. When the work started, we discovered additional items that weren't originally planned and quoted, or included in the free oper part of the quote, but with an old system, were needed (when my old hardwood floor was removed some time ago, the contractors pulled the wire and disconnected one of the patio door contacts, so new setup was needed) - Chris came up with couple of options, but wasn't happy until he found the way to put in the new contacts reusing the old wiring, so we don't need to spend extra for wireless contacts and in the way they would still be esthetically nice. On top of that, some of this additional work they ended up not charging me for and even found the way to save us even more money by not having to use some of the originally quoted components, once they realized on site that was possible!
When they finished the work, I ended up paying less than originally planned (and less than what I was quoted elsewhere), but getting better system than I originally was thinking of going with and all the work was done with great care and quality, whith the whole process ending up being done lightning fast. And not to miss to mention that their monthly monitoring cost is less than most of other companies using the same monitoring company. I just don't have enough words to adequarly praise Skywire, Paul and Chris for the fantastic job done and would give the highest recommendation to anyone for Skywire Security.

Anyone looking for home security and/or surveillance, look no further. Skywire Security installed exterior cameras in my home and I am extremely satisfied with their work. They ran wires and cables neatly throughout my home (interior and exterior). I was afraid that the cameras would be an eye sour; but the positioning they suggested was perfect and very conspicuous.

Even after the work was done, any questions i had were immediately answered.

I would definately suggest Skywire Security and Surveillance to anyone looking for home security.

Thanks Paul.

I quoted Skywire along with a few other major companies. These guys are by far the best priced and provide the best after sales service!

I've had issues with positioning of the cameras and blown power and these guys have been able to come over and fix it promptly. In my line of work, I live and die by my service and responsiveness and these guys are really good.

Highly recommend them. You won't be sorry you called. On top of everything else, these guys are both super nice guys.

George

Excellent sales ans service, they installed my alarm and provided solutions to us that were unavailable until I met them. Excellent price and wicked service. Why go elsewhere? Skywire is the best PERIOD

Paul and his team at Skywire have been a real asset to me. I needed to upgrade my workplace's camera system and Skywire came back with the best quote plus they were able to come do the work in a timely, clean, and efficient manner. Paul was able to explain everything to me in "normal" english as I'm not very technologically savvy and he proved to be very knowledgeable by answering all my questions from beginning to end.
Months later my work moved locations and knowing I would need to re-locate my camera system, I contacted Skywire and not only were they able to re-locate the camera system, they were able to provide me with an alarm system that could work off the previous tenant's wiring which helped me to keep costs as low as possible. Again, Skywire provided me with the best quote for all this work to be done.
I have no hesitation at all recommending Skywire's services for anyone requiring camera systems and alarm systems. And should I have need of their services in the future, I look forward to working with them again.

I had a four camera surveillance system installed less than a year ago at my home by a company that disappeared. I needed to have repairs done to the existing system and wanted to upgrade a camera. Skywire did a superb job in a very difficult situation. They understood the problems left behind by the first company and repaired the existing system and found the perfect upgrade camera for a very challenging lighting situation. They also installed a hidden interior camera without any problems whatsoever. They were neat, helpful and never failed to provide a full explanation of the options available. I have already recommended Skywire to members of my family who also want to install cameras.

We were in the middle of renovations & they were very professional when working around all the mess. Highly recommended for all their products and services provided! They also provide exceptional service that go above and beyond then any other company that I have dealt with.

Paul and Chris distinguished Skywire by providing great before and after-sales service, doing excellent work, and were very flexible in installing our surveillance system in conjunction with our other home renovations. Products and services were competitively priced. They were easy to talk to, get a hold of, and they were willing to take as much time as required for us to fully understand the products and services we they were recommending before making a final commitment.

I recently had Paul and Chris to do a home security installation for me. I was very impressed with the prompt response from Paul when I contacted Skywire. He was great to deal with, always providing solid advice and never pushy unlike some other home security providers. In my opinion, Paul and Chris really demonstrated how professional they are when they had to overcome a technical issue due to my particular set up. I was always kept up-to-date as Paul and Chris worked with the manufacturer to resolve the issue. Everything is working great and I intend to use Skywire again to enhance my home security in the near future.