I bought a kitchen table set December 31, 2016
They had delivered the set on January 13,2017
When they assembled the table, a hole on the top table showed
I had to signed the papers with a special notes regarding the defect table
Customer services reach me about half an hour after deliverymen's left.
They told me that their policy is to do not replace the defect table but to send me an ébéniste to fill the hole and repaint the patch
Table will get fix on February the 17,2017 ! a month later than the delivery which that mean I will have to start to pay the table before it will get fix!
They were no way to push the first payment after repair. They offer me a gift certificate of $50. What do you want me to buy at that expensive store for $50!!!
Garanty of the product is one year, what will be happen in five year after few wipeout on the top table? is the filling will remain and painting will fade???
Not impress at all
- Approximate cost of services:
- $2,600.00