Turnbull Masonry Ltd.

Tuck Pointing
Toronto ON M8Y 3J3
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Tuck Pointing
Turnbull Masonry Ltd.
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Reviews for Turnbull Masonry Ltd.

Average customer rating:
9.9 10 (358 reviews)

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emilyduncan21 in Toronto
emilyduncan21 in Toronto
2 reviews Toronto, ON
9/10

Rebuilt chimney

Had a crumbling chimney with a missing cap. They were prompt with the quote and the job was done within the week of me giving the ok. My only complaint- I was only given a general time frame of when they were going to do it.. and the guys just showed up one day. Wasnt a big deal, just glad I was home when they did. The chimney looks awesome, the guys were friendly and cleaned up afterwards thoroughly. Very happy with the result, thanks so much!

Approximate cost of services:
$2,000.00
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Company Response

Hello,
Thanks for the review. We are glad you were home as well but, rest assured we would not have started unless we were able to reach you first. We are happy that you like the rest and you are very welcome. It was a pleasure.
Best,
Turnbull Masonry Ltd.

Private User
Private User
Private User reviews Toronto, ON
10/10

Tuckpointing, brick repair and colour match

I had Turnbull do tuckpointing on my house along with some other masonry work. They closed up an old milk box, replaced some aging bricks, and even colour-matched my brickwork to clean up some old stains on the brick that had bothered me for years. I was pleased with the customer service and the meticulous work. Turnbull was recommended to me by a friend and I will recommend them to others. Attached are two "before" photos of the messy brick and one "after" photo to show the fantastic work done to clean it up.

Approximate cost of services:
$7,000.00
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Company Response

Hi, Thanks so much for the review. We are very appreciative of you taking the time to write a review and "sing our praises". We work hard to make sure all of our customers are as happy as you.
Best,
Turnbull Masonry Ltd.

Gerry In Toronto
Gerry In Toronto
5 reviews Toronto, ON
10/10

Amazing customer service. Incredible work.

After two years in delays, we had a carpenter lined up to replace the front porch in our century home.
As the carpenter came to take some measurents, he noticed a structural support pillar was crumbling and in a bad state of disrepair. He strongly recommended that it be replaced before he could safely begin. Unfortunately he had to move on to his next job while we addressed the issue with the pillar. He could return in a few weeks if the pillar was addressed. Any further delays would postpone our porch replacement for another year. We called various masonry companies but many were unwilling to work on a structural support pillar and those who could were backed up for a few months. After reading reviews on Turnbull Masonry, I reached out to Bill and requested a quote. While many local masons never visited our home and simply gave me estimates over the phone, Bill came by to examine the pillar then returned with his brother the next day to further determine the best course of action. Together they explained the extent of the work that could be done to salvage or replace the pillar. Realistically the pillar needed to be replaced. Turnbull also ensured they could source nearly identical brick to match what was to be removed. I also asked them to address a settling crack in our home's brickwork along with two damaged window sills. Turnbull's pricing was fair and in line with other quotes we received. What stands out is after I explained our predicament, Bill and his family pulled off a miracle and were able to make some adjustments to their crew schedules so we could keep our carpenter on schedule. They could have masons at our home the same day we put down a deposit. I was completely surprised on how quickly they could dispatch a crew. The crew arrived on site the very same day ready to work. They first put up some support beams to hold up our house then got to work dismantling the old pillar. As they began the process, it was obvious the bottom few feet of brick had turned to a crumbling mess and almost everything below grade was just a pile of broken material. They went down four feet, added high quality structural concrete then reinforced the footing with rebar. They also added a course of cinder blocks at grade then followed it with properly matched brick. The job was completed in two days and we were asked to let it cure for at least a week. They kept the temporary support beams in place as the concrete cured. A week later our carpenter arrived on site and began our long-awaited porch replacement. If it wasn't for Turnbull's prompt response to our needs, we would still be waiting for a pillar replacement while a new porch would need to wait for another year. We can't thank Turnbull enough. Thank you. Amazing work and customer service.

Approximate cost of services:
$18,000.00
1 of 1 people found this review helpful.
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Company Response

Hello,
Thanks so much for taking the time to write this review! So glad that we could be of service and help with this project. We are happy that you can now enjoy your new porch.
Best,
Turnbull Masonry Ltd.

kathy morrison in Toronto
kathy morrison in Toronto
1 review Toronto, ON
10/10

Brick repair - masonry

Turnbull masonry is the most professional company I have ever worked with . The work was completed expertly in a very timely manner . They presented a quote which was reasonable and fair. When I called their company Ellen was exceptional in responding to my needs and immediately got the concern addressed. They are a family run business that takes pride in their work and stands by their name. I would highly recommend them and would happily use their services again if needed.

Approximate cost of services:
$2,700.00
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Company Response

Thank you very much for taking the time to write such kind words. We really have a great team and we are all dedicated to giving the best service that we can.
Thanks again,
Turnbull Masonry Ltd.

John ULcar in Mississauga
John ULcar in Mississauga
4 reviews Mississauga, ON
10/10

Chimney repair

They replaced two clay flue tiles they were prompt clean and very professional.
I was very pleased with the service from the office to the work performed.

Approximate cost of services:
$1,800.00
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Company Response

Thank you for this review John. It was my pleasure working with you.
Best,
Ellen,
Turnbull Masonry Ltd.

cmeikle
cmeikle
0 reviews Aurora, ON
10/10

Parging, tuck pointing, chimney flue repair, concrete work

Clint provided an estimate based on photos. Answered my questions quickly. Given the week that work would be done but not the day. Workers arrived unannounced but Zubair and his partner were excellent. Work was well done and I would definitely recommend Turnbull. A very well run organization.

Approximate cost of services:
$6,700.00
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Company Response

Thank you so much for this 10-star review. we really appreciate you being a customer and helping to share the word about us.

Private User
Private User
Private User reviews Toronto, ON
8/10

Chimney Repair

Two chimneys required rebuilding. The brickwork was a very close match. The masons were prompt and worked quickly, cleaning up behind them each day. Our only objection was that an additional fee was added at the last minute to pay for professional scaffolding because of the height of our hedge. However, the job was well done and our interactions with the personnel involved were pleasant and courteous.

Approximate cost of services:
$13,000.00
1 of 1 people found this review helpful.
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Company Response

Hello,
Thank you for the review. We are happy that the chimney turned out well and that we could get a very close match. We apologize for missing the obvious height of the hedge at the time of the quote. We are glad that you had a pleasant experience with Turnbull Masonry.
Best,
Turnbull Masonry Ltd.

dbarkin
dbarkin
0 reviews Toronto, ON
10/10

Masonry repairs

Very professional. Good work, good service, fair pricing. Would definitely recommend. They left the site tidy and were courteous to residents.

Approximate cost of services:
$10,000.00
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Company Response

Thank you so much for the time to leave us this amazing review.

Danielle in Toronto
Danielle in Toronto
1 review Toronto, ON
10/10

Chimney and Foundation parging

Turnbull Masonry did an excellent job repairing our chimney and foundation parging. They also helped us out at the last minute to ensure we could get our house on the market within a week. They worked around house photography and cleaned up immediately. The estimate was accurate and they were extremely professional and pleasant to deal with.

Approximate cost of services:
$1,400.00
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Company Response

Thank you so much, Danielle, for taking the time to leave us a review, it's much appreciated.

KAMCONLTD
KAMCONLTD
0 reviews Toronto, ON
8/10

Backyard parking slab

Easy to work with and great quality, pricey but you pay for quality results! Time wise was decent and quote came in quickly.

Approximate cost of services:
$20,000.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Turnbull Masonry Ltd.

Welcome to Turnbull Masonry
From the start our company in 2003 Turnbull Masonry has been a family business. Since then we have been providing brick and masonry restoration and improvement services. We have become a leading masonry company because of our honest approach, excellent workmanship and dedicated customers.

When you contact Turnbull Masonry, you can expect an honest and comprehensive look at your masonry issue and a competitive quotation. Built upon having friendly attentive service and a commitment to excellence in every aspect of their client’s masonry project, Turnbull continues into the future with the same mindset for each client and every job.

All of our customers deal directly with the owner to ensure complete customer satisfaction. What you can expect from Turnbull Masonry …

Ensuring customers satisfaction is a key goal for Turnbull Masonry. Keeping the business family run has allowed Turnbull Masonry to continue providing the very best to our clients. The challenge of ensuring that every customer is 100% satisfied has only increased our enthusiasm for each job and our pursuit for excellence. The honest approach we take for every project has helped us gain a strong reputation for being a team of competent professionals who take pride in their workmanship.

Turnbull Masonry offers a unique warranty system that covers our clients regardless of it being a rebuild or restoration job. It is important to us that we provide top quality products while keeping our client’s budget in view to guarantee our client’s peace of mind for any project. With a mission to offer excellent customer service, the highest quality of work at the fairest prices, and provide the most knowledgeable team around, Turnbull Masonry is the most trusted name in the masonry industry.

Come and visit us here too:
https://www.facebook.com/turnbullmasonry/
https://www.instagram.com/turnbull_masonry/

CATEGORIES
Tuck Pointing, Chimney Build & Repair, Masonry & Bricklaying, Concrete Contractors, and Interlocking Stone
SERVICES
TUCK POINTING, CHIMNEY REBUILDS, CHIMNEY REPAIRS, BRICK WORK, STONE WORK, PARGING, AND OTHER TYPES OF MASONRY AND RESTORATION.
SPECIALITIES
Your Historic Restoration Experts
WEBSITE
https://turnbullmasonry.com/
YEAR ESTABLISHED
2003
LICENSES
Metro License B-21754Chimney Repairman License T85-4065583
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
5 years. Please ask for more details.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.