I have difficulty saying how happy or unhappy I am at present, as this was a roof for a seasonal dwelling in which I have not been in since the installation.
That said, I did have some difficulty initially with an installer whom I was unimpressed with prior to them even stepping foot on my property.
I contacted Hy-Grade Steel and voiced my concerns, it took a bit of re-scheduling on their part and a bit of patience on my part, but they got another installer to do my roof.
I was very impressed with the professionalism and work ethic of the team that did finally come to install my roof, so it was worth the wait.
I love the look of the roof and am expecting to be most pleased with the durability and construction for many years to come.
Hy-Grade Roofing listened to my concerns and reacted in a positive helpful way, so at present I am most pleased to give them my recommendation.
It was a bit more expensive than a regular roof, but when I figured out how many times I would have to re-shingle with ashphalt shingles compared to their steel roof, it became a very easy decision. One that I would make again and be happy to do.
- Approximate cost of services:
- $11,000.00
- Company Response
Hi there! Thank you very much for taking the time to write a detailed review. We are sorry to hear that the installation process in the beginning did not go as flawlessly as we would have hoped. As you've experienced however, any concerns we are made aware of are taken seriously and addressed accordingly. We are positive that you will be satisfied with your new Hy-Grade for years to come and hope you enjoy your peace-of-mind. Thank you very much for your recommendation of us! We look forward to keeping in touch