Thought we were buying piece of mind. Unprofessional crew cursing and loud music. Failure to show up after promising to return next day, and the next... 2 1/2 weeks to install. Forgot a vent until I pointed it out. Ridge piece came off within a week of completion. Not screwed on. Hy-grade Inspector called the job sloppy. Communication with company is not good. Now waiting for other shoe to drop. Paid ALOT for steel roof. Wouldn't buy a new car with dents and dings. But a roof is ok? The three stars are for the materials.
- Approximate cost of services:
- $12,000.00
- Company Response
Thank you for sharing your concerns with us, we do appreciate everyone's feedback, whether good or bad. This is how we know exactly what we need to improve. We've searched our records and spoken with our service department and can't find you based on your city and because your HomeStar name is not visible to us. We'd really like the opportunity to hear about your situation specifically so please contact us so we can locate your file and address your concerns directly. Looking forward to speaking with you!