Vacu Max Duct Cleaning Corp.

Duct Cleaning
Toronto ON M5H 2N2
Write a Review
Write a Review

Rick
Rick
2 reviews Oakville, ON
0/10

Duct cleaning

Keith the service guy told my wife that we had black mold and it would cost $1069 on top of our original cost but we could pay cash to avoid taxes. I know it should have been a red flag and I've avoided and exposed scams before but I was at work and and quite bust and distracted when my wife called and told me about the mold.

We paid the money and when I got home and got the rest of the story from my wife I pieced it together and realized how badly we were taken.

This Keith character told my wife how he had 2 sets of triplets, was a single dad and his wife was committed to an institution.....story after story to distract my wife. They never put any benefect in our system nor did the chemical come into our house, also I assumed if there was mold that they would have been there for several hours and I would have been home to see what they were doing.

....to top it all off I found out afterwards through investigating the vents that they never removed 3 of them nor one of the cold return vents. I know for a fact because 2 of them are glued to my ceiling in the basement and were not taken down.

I called the service manager Jason at their support number (647 453 6500) and he has yet to speak with me. Conveniently he is on vacation until Feb 4th.

I am not letting them get away with my money and for anyone that has been ripped off by these guys add me on Facebook - Wade Loder in Oakville. We can get together and if we can prove a pattern of illegal behaviour by comparing stories we can start a lawsuit against them.

If you don't want to join me in doing this call the Ministry of Consumer Services @ 416-326-8600 (The more people that call the better.) and there are a number of private investigators if you feel it's worth going that far.

These guys rely on people being embarrassed or ashamed of being scammed. I am not one of them. I made a big mistake trusting them and now I'm going after my money.

I have also found out they run under many different company names and websites which homestars will not publish even though I have all the proof. Do a search for the phone numbers on the vacumax.ca website and you will see all the other sites that pop-up....mind blowing.

Also, don't believe any of the addresses provided on their sites. I went to their Burlington location. Not only does the office not exist but the postal code for the Burlington location is in Barrie. I have attached a picture of the address from a receipt. If you think I'm making this up by all means contact me and I will walk you through everything I have found to date.

Approximate cost of services:
$1,200.00
What could this company do to improve their services?
They do not have the ability to improve the business
Any advice to offer fellow homeowners facing a similar project?
stay away. If you need someone always: Shop around, Ask for full names and identification, Get references that you can verify, get the details of everything they are going to do in your home and DO NOT let the person doing the work out of your site...ask questions as they work. If they are reputable they will happily answer..if they are not they will get grumpy and irritated very quickly. Second guess them ALL THE TIME! It's your house.
5 of 5 people found this review helpful.
Was this review helpful?
Company Response

This company response has been removed by HomeStars because it contained personal attacks that do not meet our guidelines.