I was initially worried that my 20 + year old dryer will be hard to fix or it'll be tough to find parts for (there was no heat inside the drum). When I called for service I was asked some simple questions about the symptoms and was told that the part that is most likely faulty could be ordered within a couple of days. However less than an hour later I received a call that it's possible to have a service done on the same day.
It was another hour and my dryer was already being worked on. Not only the faulty part was replaced, but the bearings inspected and everything inside was cleaned up and vacuumed.
I'm 100% satisfied with the prompt, friendly and professional service!
- Approximate cost of services:
- $150.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
It was wonderful to meet you. You were lucky Steve had the part you needed in our van. Glad we were able to get your dryer back up and running, hopefully for about another 10 years before it needs work again