Refrigerator frosted up and stopped cooling
My wife noticed a lot of frost on the back of the bottom freezer of our 14 year old Amana refrigerator and the frozen juices and ice cream were melted. I knew I had to call someone to come and take a look at repairing it. I was hoping it wouldn't be the compressor which means we would have to buy a new fridge.
I searched Homestars, found Cascade Appliance Service and read some great reviews and gave them a call. I have used another company in the past, but wanted someone local and more importantly, someone who can come right away.
Everything other reviewers have said is true. I spoke to a wonderful lady, Linda, on the phone who was able to arrange for Steve to come out and look at my fridge the same afternoon. Steve showed up on time, quickly diagnosed the problem, and offered a few options.
The issue was a failed defrost thermostat and Steve quickly replaced it at a reasonable cost. During the entire process, Steve showed me what he was doing, and kept me informed as to what he thought was wrong and even gave me some pointers in maintaining the fridge afterwards.
A really friendly guy who did a great job at a reasonable price. I would definitely recommend Steve at Cascade Appliance Service if you are in need of appliance repairs.
- Approximate cost of services:
- $200.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Steve takes great pride in his work. He likes to show up prepared. That is why we ask lots of questions before we arrive at your door so we have the parts in hand. Glad he was able to repair your fridge so quickly