MAXgreen Windows, Siding And Roofing

Hi Ed and Mary, Thanks for the very kind review! If you are "close to 10" for demanding high quality and service and the right products, then we are definitely a 10 of 10 at MAXgreen! We don't feel our amazing customers deserve anything less than 10 star service on every project. Obviously some projects are more challenging than others and yours was one of those. But we do work hard to really understand your needs and wants and finding the solution that best suits YOUR NEEDS, not what is easiest for us. Garry is a very experienced Consultant who truly cares about his customers, which makes him the perfect fit for the MAXgreen Family. Jim's skill and attention to detail is unmatched for the installations, which is why he is always in such high demand for new installations, while balancing his role as Installation Manager for the MAXgreen Family. We definitely look for the qualities Garry and Jim possess in any new team members, and all work together to consistently raise each other up and provide the best possible service and quality every single day. Thank you again for your wonderful review! Cheers, Adam

Hi Stephen, Thank you so much for your detailed review and for the opportunity to work with you. I know you were well aware of what to expect given the number of your townhouse neighbours that we had previously done work for, but having a recommendation and actually experiencing a service are two different things entirely. I am glad we were able to exceed your expectations and that you can get some fresh air (when we aren't overwhelmed by smoke anyway!) Enjoy your new windows and I am sure we will see you around in the future as we continue to replace the remaining windows in the townhouse complex. Cheers, Adam

Hi Angelika, Thank you for taking the time to write your review and share your experience with the MAXgreen team! We definitely work hard to ensure that what we say is always what we do. We have implemented several processes and are always looking for ways to improve to ensure the highest level of customer service and quality possible. We look forward to working with you again when you are ready to replace your old windows! Thanks again, Adam

Hi Kristy, Thank you for the kind words about your project! We really are a great family-like team that is truly focused on helping out families like yours with projects that can certainly seem overwhelming to those who have never tackled such a project before. That is why we take the time to educate our customers about what to look for in a top quality window and door renovation and how to ensure their home is completely LEAK-PROOF to protect their most important investment. Education is the key to avoid ending up as another HGTV horror story about the contractor who promised everything but failed to deliver the quality you expected. We believe the price quoted is the price that should be paid and that surprises should be saved for Birthdays and other holidays! We also promise to never commit to a time line we are not 95% certain we can meet as we know your time is valuable. Though we know that even with sometimes longer lead times, our quality and service standards are worth the wait. We promise will not use Installation Technicians that have not passed our extensive screening and training process just to get projects done sooner. We have found from our own experiences with other companies that Quality trumps Speed and Low Price every time. The charitable giving is just part of our culture here and is built into everything we do. We love being able to not only give back to our community, but to also help promote various charities that are doing so much good in our community. Rest assured we are here for you if you have any questions or concerns about your new windows. Thank you again for the opportunity to meet and work with you, and also for your wonderfully kind words! Cheers, Adam

Hi Jackie, Thank you for taking the time to write your review! I am so happy that Josh was able to find the right solution to suit your newly updated home! We definitely like to think outside of the box and not simply try to force a "one size fits all" product on our unique customers. We focus on taking the time to get to know you, your family, and what you want to achieve with your exterior renovation so we can truly recommend the best long term solution. Thanks again for the opportunity to work with you! Your house looks incredible! Cheers, Adam

Hi Joe, Thank you so much for the feedback about Josh. He really knows his stuff when it comes to LEAK-PROOF siding and roofing projects! I can't believe we almost fell through your roof when we were up there assessing the old issues! Especially when you told us that the roof was replaced by the previous owner on 7 years earlier! This is another unfortunate example of why it is best to do the work right the first time and use quality products. I am so happy we were able to replace your plywood decking, underlayment, skylite, and shingles with a much longer term LEAK-PROOF solution so you and your family can rest comfortably in your new home! Cheers, Adam

Hi "runforester", Thank you so much for taking the time to write this review! I am so happy we were able to accommodate you on such short notice. Luckily we stock a limited quantity of standard sized patio doors and windows and yours happened to be the right fit. I'm glad we were able to fit you in quickly due to a last minute opening in our schedule, and also save you the cost of a temporary solution! Enjoy your new LEAK-PROOF and COMFORTABLE patio door! Thanks again, Adam

Hi Marilyn, Thank you so much for the kind words! I am glad we were able to help you out with fixing your leaking skylite so quickly! A lot of damage can be caused by incorrect original installation or low quality products. Luckily there are great quality products and LEAK-PROOF installation techniques available to protect your very large investment - your home. Thank you for putting your trust in us to help protect your home, your family, and your family's savings from the high cost of future water damage repairs! We look forward to assisting all of your referrals with protecting their homes too - Make sure they give us your name so we can make sure you get your referral bonus. Thanks again! Adam

Hi Eli, Thank you for the amazing review and again the opportunity to finish up the rest of your windows! It was great to work with you again to ensure all your windows are LEAK-PROOFED! We definitely always try to go above and beyond to help all of our customers, as we think of you as our 'Extended Family'. Thank you also for helping us give back to local charities and the environment through our MAXcommunity program! We couldn't make a difference without you! Cheers, Adam