Unprofessional Staff and Poor Quality Service
Ryan came out and charged me an $80 service call fee to give me a quote for a plumbing reno. I was told I would receive the quote within 5 days, but ended up waiting weeks. I called and called and kept being put off. I ended up calling another company who gave me a free quote. They didn't charge a service call fee, and came in lower than Ryan for the same quality parts (furnace, water tanks, etc.). I would not recommend Gentleman plumbers as they were unprofessional, and didn't deliver any where near the time frame they promised.
- Approximate cost of services:
- $12,345.00
- Company Response
Private User,
I am sorry to hear you felt that way, all our customers are very important to us and we appreciate every one of you. If there is something we could of handled differently I would like to review the entire situation with you. Contact me at 403-204-8019 Maria.