The Gentlemen Pros Plumbing, Heating & Electrical

Formerly The Gentlemen Plumbers
Plumbing
AB T5J 0N3
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Write a Review


YG in Calgary
YG in Calgary
6 reviews Calgary, AB
1/10

dishonest estimates provided

I called this company to reattach my existing toilet. They told me that it will cost a travel fee + time that take to fix it. I never had issues with companies with high reviews from homestars. So I left my parents who does not speak English and went to work. Two technicians called my husband 9:44am said it will cost $426 to reattaching toilet with a new wax ring which is extremely high. and they offered free home inspection for some reasons which we dont need.... The technicians called my husband at 10:59am that it completed but they were spending time chatting in our dinning table for 20-30 min. I had great experience with other plumber companies from homestarts. I am sure that other technicians from this companies are excellent. but I felt strongly taken advantage because I was not at home. They quoted me an approximate cost (travel fee + hourly rate) and when I wasnt available they quoted a higher cost (travel fee + by the job not hourly). I feel this was dishonest.

Approximate cost of services:
$426.00
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Company Response

Thanks for the feedback, YL, we are always looking for ways to improve our business model and we'll definitely investigate further into your account.

Previous versions of this review:

YG in Calgary
YG in Calgary
6 reviews Calgary, AB
2/10

dishonest estimates provided

I called this company to reattach my existing toilet. They told me that it will cost a travel fee + time that take to fix it. I never had issues with companies with high reviews from homestars. So I left my parents who does not speak English and went to work. Two technicians called my husband 9:44am said it will cost $426 to reattaching toilet with a new wax ring which is extremely high. and they offered free home inspection for some reasons which we dont need.... The technicians called my husband at 10:59am that it completed but they were spending time chatting in our dinning table for 20-30 min. I had great experience with other plumber companies from homestarts. I am sure that other technicians from this companies are excellent. but I felt strongly taken advantage because I was not at home. They quoted me an approximate cost (travel fee + hourly rate) and when I wasnt available they quoted a higher cost (travel fee + by the job not hourly). I feel this was dishonest.

Approximate cost of services:
$426.00
YG in Calgary
YG in Calgary
6 reviews Calgary, AB

dishonest estimates provided

I called this company to reattach my existing toilet. They told me that it will cost a travel fee + time that take to fix it. I never had issues with companies with high reviews from homestars. So I left my parents who does not speak English and went to work. Two technicians called my husband 9:44am said it will cost $426 to reattaching toilet with a new wax ring which is extremely high. and they offered free home inspection for some reasons which we dont need.... The technicians called my husband at 10:59am that it completed but they were spending time chatting in our dinning table for 20-30 min. I had great experience with other plumber companies from homestarts. I am sure that other technicians from this companies are excellent. but I felt strongly taken advantage because I was not at home. They quoted me an approximate cost (travel fee + hourly rate) and when I wasnt available they quoted a higher cost (travel fee + by the job not hourly). I feel this was dishonest.

Approximate cost of services:
$426.00