Stampede Overhead Doors Ltd.

Garage Doors & Hardware
Calgary AB T3H 0W7
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HomeStars
Garage Doors & Hardware
Stampede Overhead Doors Ltd.
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86%

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Reviews by rating (past 12 months)

Reviews for Stampede Overhead Doors Ltd.

Average customer rating:
9.8 10 (87 reviews)

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E Thiessen in Calgary
E Thiessen in Calgary
1 review Calgary, AB
9/10

Installation

Very satisfied with the product, installation and price.
There were some glitches in the job and they had to do some mods to get everything to fit right (my garage), and they ended up having to stay a couple hours longer. No complaints or change in price just friendly polite service until the job was done.
And then they patiently explained how everything worked before they left

Approximate cost of services:
$1,800.00
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Company Response

Once we quote a price we don't change it. Thanks for taking the time to write a review for us, we really appreciate it.

Tanya in Calgary
Tanya in Calgary
1 review Calgary, AB
10/10

Replaced the garage door opener

The kids broke the chain on our garage door opener on Thursday night and we called Stampede Overhead doors Friday morning. We booked the appointment for 6pm on Monday and the two guys from Stampede (Mark and Neil) showed up 10min early (how often does that happen)? I was really impressed with these guys - they were very polite and I could tell immediately that they actually were trying to save us money on the repair. They presented the option to fix the old opener or go with a new belt driven model along with the corresponding prices. We decided to go with the new opener so the guys put it in and took all of the old parts away with them to recycle which was a nice service to receive. Overall the job went very smoothly, Mark and Neil were awesome to work with and the prices were great. It's obvious these guys take pride in there work and truly care about the customer which is quite refreshing in todays world. Oh, a couple of days later Neil contacted us to see how the opener was working...these guys know about good customer service too!

Approximate cost of services:
$440.00
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Company Response

Thanks for taking the time to review our company. Glad you're happy with the new opener and don't hesitate to call us if you have any other problems.

Brian and Diana from Calgary
Brian and Diana from Calgary
6 reviews Calgary, AB
10/10

Garage door not opening consistently

We called on a Friday late afternoon and technician was out on the Monday morning, right at the given appointment time. Tightened springs and chain and lubricated door and it works great. Other company that we called first felt that we would need a new garage door opener just from the phone call description and said the service call to just come out and check was over $100 an hour. Glad we went with Stampede Overhead.

Approximate cost of services:
$90.00
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Company Response

Thank you for taking the time to review our company. I know it sounds corny but we really do try and treat each customer how we would like to be treated. We try and show up when we say we will, we price things fairly and always try and tell you in advance how much it will cost so that you can get a couple of estimates.

Marilyn & Jerry from Calgary
Marilyn & Jerry from Calgary
20 reviews Calgary, AB
10/10

General door service

After reading the great reviews of this company on HomeStars, we decided to give them a call as we needed a general servicing on our garage door. They were able to arrange an appointment within a couple of days. The service tech arrived at the scheduled time and gave the door a good check-up. We would certainly use this company again if the need arises.

Approximate cost of services:
$90.00
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Company Response

Thanks and I hope you will use us again if you ever have any other garage door issues.

Susan Westersund in Calgary
Susan Westersund in Calgary
6 reviews Calgary, AB
10/10

Garage Door Repair

My garage door got stuck open this morning. Seeing the great reviews that Stampede got on Homestars, I called them first. They said they'd send someone between 11:30 and 12:30, and explained how much it would cost, plus parts, if any. The guy showed up on time and fixed the problem (bracket was bent). He showed me the old bracket, and made sure I saw that the door now works. Couldn't ask for better service.

Approximate cost of services:
$110.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks Susan. We really appreciate that you took the time to review our company. I love that homestars gives people the ability to review service companies so that they can feel confident when they have a tradesperson over to their home.

Diann
Diann
9 reviews Calgary, AB
10/10

garage door

Can't say enough about how good this company is and will continue to spread that word far and wide. They actually try to save you money!
Originally had them come in 2008 to fix a non functioning garage door. They told me to call the company that had installed the door opener since they would have a part and that would be cheaper for me. They didn't charge. When the first company did not have the part but offered to install a new system, declined and called Stampede back to do the job. Today they came again - quickly. They pointed out clearly what I needed to do to keep my door working as well as it has all these years and showed me what I could do myself to save a service call. They always offer to help you over the phone if they can. My highest recommendation!

Approximate cost of services:
$45.00
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Company Response

Thanks Diann. If it is just a small problem with your door we are happy to talk you through a quick fix over the phone.

Daren from Calgary
Daren from Calgary
2 reviews Calgary, AB
10/10

Replace cables

My cable rusted out and snapped. I needed it replaced as soon as possible. Stampede gave me an estimate over the phone and came out the following day and fixed the problem. They did exactly what they said they would do, where on time, efficient, and friendly, and at the agreed price. Most importantly they guarantee their work and when I had a minor hiccup with the door afterwards (sensor misalignment) they came by and fixed it with no hassle. Will use them again.

Approximate cost of services:
$150.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks for taking the time to review our company Daren. It really means a lot to us when customers take time out of their busy schedules to help us with a review. If you ever have any other problem with your garage please don't hesitate to give us a call.

Terry H from Calgary
Terry H from Calgary
13 reviews Calgary, AB
10/10

Faulty garage door

I love these guys. I have used them twice; the first time the springs had snapped, the second time (today) the door was failing to open and close properly. They arrived within 3 hours of me calling! They are honest, nice guys, they don't rip you off at all. Today they could have easily convinced me to spend $500 on a new system but they didn't and I appreciated their honesty. I will use Stampede every time and I thoroughly recommend them.

Approximate cost of services:
$47.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

We always try to provide fast, friendly and professional support. Thank you for the review Terry

K Suh in Calgary
K Suh in Calgary
3 reviews Calgary, AB
4/10

Garage door opener replacement

Meh. Replaced my broken opener. They replaced it with a garage door opener from Home Depot. I was sorta hoping for something higher end, especially for the price paid. They even had the gall to write "Free wireless keypad" on the invoice even thought the keypad is included in the set. I wasn't home at the time or else I probably would've told them to take a hike.

I also need the garage door replaced but I'm afraid they'll put one on from Rona or something...

Approximate cost of services:
$588.00
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Company Response

Sorry you were not happy with the work. We use Chamberlain products because they are the top rated machines on the market. Chamberlain and lift master are the same company and are the number one sold machine in Canada. We always provide a warranty on all our work and if you are not happy with your opener for whatever reason please call us and we will work with you to find another product you will be happy with.
Thank you for the review

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Stampede Overhead Doors Ltd.

For over 30 years, Stampede Overhead Door has specialized in the installation, service and repair of residential garage doors and openers in the Calgary area. We are proud of our reputation for fast and friendly service. We specialize in the replacement of broken springs and are always available by phone ...
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