We had not had our furnace ducts cleaned for at least 10 years, so they were long overdue. I phoned a number of companies and received quotes over a broad price range. I decided to check the Homestars website, as we had used it before, when we had some windows replaced in our home, and found it very helpful. After reading a number of reviews for different companies, I called Modern Purair, and asked for a quote. Before they gave me their quote, the lady explained how their whole cleaning process worked. She then answered a couple of questions that I had. I felt extremely satisfied and confident with choosing to use Modern Purair, and booked an appointment.The service rep., Matt Taylor, showed up on time and was extremely courteous. He explained the procedure again and asked if we had any questions. He surveyed the job, which included having the Dryer vent piping cleaned, and explained it would take approx. 2.5 hours. He then went to work. I went and bugged him a couple of times with more questions. Each time, he stopped immediately to answer them, all the while, being very polite and courteous. From the time Matt rang the doorbell, until the truck was loaded and the bill was paid was a total of 2 hours and 45 minutes. Matt was a super nice guy ,very helpful and friendly. My wife, Sheila and I are extremely happy with his work, as well as that of the phone rep, who I talked to initially. We would not only highly recommend Modern Purair, we already have to our neighbours.
Thanks Matt.
Marty and Sheila.
- Approximate cost of services:
- $450.00
- Company Response
Marty, Thanks for taking the time to write us a review. You should have plenty of time this winter to transform that Man Cave. Enjoy whats left of the good weather.