An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
I wouldn’t usually take the time to provide feedback, but in this case, the quality of the job was so impressive that I felt I really should give credit where credit is due.
I shopped around for quotes to paint about half the interior of my home. I knew anyone I hired would do a better job than I could, but I didn’t have high expectations that the job would meet my standards. I’ve had quite a mixed bag of experiences with contractors from the various trades. I’m quite picky, and my home and how it looks is incredibly important to me.
Craig [last name removed--Ed] and Dana were assigned to my job, and were at my house Friday, Saturday and Monday. Justin joined Monday to add a little extra horsepower as time grew short. Unfortunately, Craig had to come back today on his day off to finish the job on his day off – which he volunteered to do without our even asking. Each of your painters were unfailing polite, and treated us and our home with respect. I’ve gone over the house many times, almost with a fine tooth comb, and the finish is almost flawless. Home renovation work is always stressful, but your team made us feel as comfortable as possible, and never seemed inconvenienced by any questions or concerns we had. They worked hard from the time they arrived, which was always 8AM on the nose, until the time they left. And as the job drew to a close, they worked longer hours with less breaks to ensure they completed on time or as close to it as possible. Despite the time crunch towards the end, they never cut any corners nor did the quality of the work ever suffer. They discussed and resolved every touch up my wife and I requested without quibbling.
I couldn’t be happier with the work, and I’d strongly encourage anyone else to hire Benchmark for their painting needs. The quality was more than I expected.
Aaron, who did the quote for us, was also first rate. He was knowledgeable and personable, and my wife and I liked him immediately.
Thanks for the hard work and attention to detail – to your entire team.
Mike
- Approximate cost of services:
- $3,000.00