Maxxmar

DO NOT order blinds from Maxxmar!!! Stay away from this company!
Seven years ago I purchased blackout blinds from Maxxmar to cover my front windows in my very sunny living room. In the last few years, I have started smelling an awful, very toxic smell that started slowly and increased until it was unbearable. My front living room (where the blinds are) was smelling like rubber, similar to a Canadian Tire store! We were getting headaches, runny noses, and all-around allergic reactions until I realized what the source was: the blinds. I only realized it when they began to peel and I examined them in detail. At that time I rolled them back up and have not used them since, and the smell has since gone away. I contacted the company where I purchased them, spoke to the manager on the phone a few times, took pictures as he asked and sent them in, and heard nothing. I called and left messages, sent an email, and a letter via registered mail.....and still, I have heard nothing. It has been many weeks now. Maxxmar does not stand by their products and they do not take customers' concerns seriously by following through. They may leave a well-worded response to a complaint that looks polished and professional, but take it from me: they are anything but. I have seen many complains and poor reviews online and no wonder! I am clearly not the only one who has been sold a substandard product. When something goes wrong, they will not help you. Blinds should NOT be disintegrating after a few years, nor should they off-gas and smell toxic! They are BLACKOUT blinds: a product designed to keep out the sun and they should last many years. This is ridiculous. Please keep away from this company. I sure wish I had.