Art Metal Workshop Inc.

I received a stunning railing exactly the way I wanted it; bottom line. These guys take pride in their work and it shows. From initial call through to installation, no stone was left unturned regarding the look I wanted and the way to install it. We've only had this railing for a week, and already we're the talk of the neighbourhood. Why the fourth star for satisfaction and not five? You can look at it two ways. If I ask how long the railing will take to be installed when I first call for information, and I'm told 4-6 weeks, that's important detail, esp. If I'm calling around end of August. That time frame puts me at mid-october (which is acceptable). But a few weeks more were explained in terms of the galvanizing taking longer than expected. After seeing the end result and experiencing the service; whatever. The extra time could either be seen as them dragging their feet (NOT! the installers busted their tails in -5 degree weather on a late November day to carefully install), or it could be ther result of their popularity (so many unexpected orders) because they're that damn good. The second one applies here. Now, you ask, how do you get semi-gloss iron paint to set properly in -5 degree weather? Answer: it doesn't. But, there's a way to deal with it. Get as much on to at least protect the iron from rust. Worry about aesthetics later if you don't have to pay extra for it. So I took up the issue with Evgeny (great metal artistry, kid, btw), and he simply had the installers sign that they or someone else from artmetal would be back in the spring by a certain date to complete the painting properly. Now don't think the paint job is awful by any means. It's just not perfect, and they had no control over that (believe me, the guy painting it tried real hard). But had they been doing it in mid-October, I wouldn't be saying anything about imperfect rail painting. I will update this review after the date which Artmetal agreed to come back by. If they live up to their wods and contract for the spring return date, they get a 10 star rating. People, these guys are awesome.