Great service from Quote to Completion
After 14 years it was time to replace the roof that the builder had put on our Tribute home. We reached out to a few companies and got prices, including The Cutting Edge Roofing. Robert (owner) was the only one who actually went on to our roof and kindly supplied us with pictures of areas of concern.
We obtained the quote in the fall but did not take immediate action as we hoped to be able to sneak in another winter before having to replace the roof. Of course this would be the year when the wind does it's damage and we lost some shingles. Robert came out again and had a temporary fix put in place. When I tried to pay him he advised that if we went with his quote we could just consider it part of the job. I paid a small deposit and we agree to talk again in a few months once it warmed up. At not time did we feel pressured into anything or any attempt to up sell.
We met a week ago to sign the contract and to pick out our shingle colours. Robert brought samples out for us to view and described the difference between the types and qualities.
As promised Robert's team arrived on time. moved anything needing to be moved and ensured total clean up when they were done. Jimmy (site supervisor) sent us pictures upon completion showing us the various stages of work. This was very much appreciated.
Overall all just a great experience. I would also like to note that their price was not the cheapest I received but after reading all the reviews an the service level we received during the quoting phase we decided to go with whom we thought we could trust.
A big thank you to Robert, Jimmy and team!
- Approximate cost of services:
- $5,000.00
- Company Response
It was a pleasure working with you. We appreciate your very kind words.
Thank you
Robert Landry