Having undertaken the renovation of my new home and gotten way more surprises than I bargained for, I finally had the opportunity to see into a previously inaccessible attic when the ceilings came down on the upstairs level. I noticed some nails protruding from the roof and holes that appeared to be patched with what I thought were shingles (the patching was black and had a slight sheen). Before I went any further with the reno, I wanted to have someone check out my roof -- after all, why put in all this work only to suffer water damage? Given the fact I thought I didn't have plywood in these "shingled areas," Robert came out the same day and inspected the the attic area. He told me that whoever did the roof previously did a really poor job of patching the holes, but it was actually a thin metal cover I was seeing underneath the shingles, not the shingles themselves. Robert also went up on my roof to inspect it and took some photos to show me. Apparently, my roof has a couple of good years still left in it, but when it's time to redo it, I won't be calling anyone else except The Cutting Edge Roofing. Robert is pleasant, honest and extremely thorough. Robert -- Thanks for putting my mind at ease as I finish up my renovation!
- Approximate cost of services:
- $0.00
- What could this company do to improve their services?
- None! From the receptionist who was extremely helpful in terms of discussing my issues and options, to Robert himself, The Cutting Edge Roofing has fabulous customer service!
- Any advice to offer fellow homeowners facing a similar project?
- Aside from call Robert, I'd suggest having The Cutting Edge Roofing quote you on your project. When I had someone in to quote on a separate roof-related project, they told me that I needed a brand new roof immediately and gave me an exorbitant price. I'm glad that Robert is so trustworthy and provides sound advice, otherwise my roof would have unnecessarily been keeping me up at night!
- Company Response
It's really nice when someone notices honesty. I can't tell you enough how i really appreciate your review. Very humbling
Cheers
Robert Landry