Barcres Wholesale Hardware Ltd

Building Supplies and Hardware
Toronto ON M3J 2Y9
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HomeStars  >  Locks & Locksmiths in North York  >  Barcres Wholesale Hardware Ltd  >  Problem with front door lock
Andrew in Toronto
Andrew in Toronto
2 reviews Ottawa, ON
10/10

Problem with front door lock

Our font door Weslock mechanism wasn’t working. I phoned Barcres and explained the issue to Sylvia. She asked me to send photos, which I did and she responded immediately with drawings and advice on how I could fix it myself. I was unable to drive to Barcres to pick up the new parts due to a recent injury. That also meant I was technically one-handed and couldn’t work on the lock myself.

I called Sylvia and she arranged for someone to come by and fix the issue. Ten minutes work by the technician and I am truly amazed and thankful for the incredible service and support! Very fee companies see the value in after service and support. Obviously Barcres isn’t one of them!

Approximate cost of services:
$0.00
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