Kent Building supplies

Ordered an electric wood splitter which was marked as being in stock at my local store. Called the store the next day for pickup. It turned out they didn't have it stocked. Employee told me their online infos are never accurate.
What a great place....NOT!!!

I requested a quote for materials and the work to be done in my house and never got a responds. I was looking to have the flooring (installed and our houses), kitchen (including cabinets) ceramic tile placed in other rooms. Not only did I not get a quote but after sending a complaint Im still nothing was done. Received a call said they would get right on it but never happened. This was probably 40 to 59 thousand dollars in work including materials. I waited for 2 months for this information but was never received.

Contracted to have a counter installed in June 2020. 8 weeks later i get a call my order had not been processed. Only the most popular were being done during the pandemic. I could wait till Janurary or take the more expensive option. I took the more expensive option. Early December i get a call for an installation date. The day before said installation date i get a cancellation and a reschedule for 4 days later . 0n said date they showed up stripped my counter in 15 minutes and were off to Tims to wait fir the countertop to show up at 9am. I left for a doctors appointment. On leaving my appointment i learned they had left because of a missing part . I called 30 mins later saying i had the part. I called the installation head and was told they would be back in the morning and my observation i would be without a sink or dishwasher was correct. When i called kent i was met with arrogance and told i was a very impatient person. 24 hours later two fine gentlemen showed up an finally hocked up our sink. I wish i could relate every word snd person i encountered in this ordeal. Never will i shop at kents again. And. Buyer beware

i purchased hardwood floor from ket building supplies i had the flooring delivered and installed by kent the quality of the product was excellect the installers did a fantastic job they were in and out in suffcient time as well the guys laying the floor were very knowledgable

We Picked up materials to build and finish deck. The Service was helpful and friendly, product quality was excellent. We have No complaints about this store. Would return anytime for any home renovation project.

We needed some help picking out materials to build a safety gate on our fron patio so that our 1 year old could play outside without falling down the stairs. The sales associate was great in helping us out even gave us some hints on how to install.

We recently update fixed up the yard at our home. Kent's always has great products and good sales. Their staff is always friendly and knowledgable and we love that their a Canadian company. We continue to shop there for other products and odds and ends for our house and yard

where does one even start...we bought a house and designed our own kitchen,the staff at kents merely determined what products we needed for our layout,all was well only until that point...first they ordered the cabinets in the wrong color,we couldn't and wouldn't accept them,this first red flag was a week before we were to move into our new house,we were forced to move in with NO kitchen as we had already gutted it in preperation for thier install..ok,so things happen right?it takes a couple weeks to get stock from the US...what could anyone do?we spent a ton of money eating out and we waited

unknown to us at the time,Kent's sub installer was booked for a single day to do our install,however when he ran into the 5th day and then wanted to come by on the weekend...i contacted the store manager to have him removed and get someone who could finish it...they sent a competent team the next day who fixed what they could and who were shocked by what they found,in the end they had to reorder a few countertop pieces that were wrong but the original installer was trying to use anyway...which takes more time of course,by the end of the "one day install" it was almost 2 months to the day past the date we had agreed upon for kent to complete the install of a small galley kitchen,about 3 months after we started the process...totally unnacceptable by any standard

staff AND management have been unresponsive and we appear to be getting the brush off and are being ignored in our request for some discount or refund over these ummm ahhh "issues"...we are promised answers that never come,

I have since talked with other contracters we have had in for other jobs and i hear that these kind of problems are not uncommon with Kent...some could even tell me how it went once i started the story,they had apparently heard it a few times before...Use Kent at your own risk.

The kitchen specialist was great. He helped in every way that he could from selecting the hardware to designing a couple of different ways of setting it all together!
I would recommend Darryl at the Halifax store to anyone needing a new kitchen.

They did an excellent job, could not be more pleased.They put in new floor, new vanity, new toilet, and new surround tub and all the plumbing, along with tile flooring and molding.