I was pregnant and the movers came to move stuff out of our household. They scratched a few ikea items - not a big deal until months later I found out that the piece they had convinced me to put in a corner in the basement - a danish mid century modern piece - worth thousands - was bashed along all sides in ten places. Not only did they damage it but they made sure I would not discover it. I would never have paid them to move items - they did not cover items well enough, even when asked to cover better and that it was precious - cellophane does not cut it.
- Approximate cost of services:
- $2,700.00
- Company Response
We are sorry that this client has an issue with a damaged item from her move in July. We always work with our clients to resolve any issues regarding damages in a timely and fair manner. As well, all furniture and items are placed in areas that are designated by the clients and many times we move them several times at a clients request. Unfortunately this client's move was in July of 2014 and we have heard nothing from her at all until now. We assumed she was another happy client. As always, Firemen Movers strives to go above and beyond all expectations in cases of damage and we will reach out to this client to discuss the matter even though her move was completed 6 months ago. Thanks.
Lorne Babiuk - Co-Owner